How To Fix XR160 - No valid GUID found for customer &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: XR - CRM Business Partner Data Exchange

  • Message number: 160

  • Message text: No valid GUID found for customer &1

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message XR160 - No valid GUID found for customer &1 ?

    The SAP error message XR160: No valid GUID found for customer &1 typically occurs in the context of SAP Customer Relationship Management (CRM) or when dealing with customer master data. This error indicates that the system is unable to find a valid Global Unique Identifier (GUID) for the specified customer.

    Causes:

    1. Missing or Incomplete Data: The customer master data may not have been fully created or may be missing essential information, including the GUID.
    2. Data Synchronization Issues: If the customer data is being synchronized between different systems (e.g., SAP ERP and SAP CRM), there may be a failure in the synchronization process.
    3. Incorrect Customer Number: The customer number provided may be incorrect or does not exist in the system.
    4. System Configuration Issues: There may be configuration issues in the system that prevent the proper generation or retrieval of the GUID.

    Solutions:

    1. Check Customer Master Data: Verify that the customer master data exists and is complete. Ensure that the GUID is present in the relevant tables (e.g., BUT000 for business partners).
    2. Recreate or Update Customer Data: If the customer data is incomplete, you may need to recreate or update the customer master record to ensure that it has a valid GUID.
    3. Data Synchronization: If the issue is related to data synchronization, check the synchronization logs and ensure that the data is being transferred correctly between systems. You may need to re-run the synchronization process.
    4. Use Transaction Codes: Use transaction codes like BP (Business Partner) to check the details of the customer and ensure that all necessary information is filled out.
    5. Check for Custom Developments: If there are any custom developments or enhancements in your SAP system, ensure that they are not interfering with the standard processes for handling customer data.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes related to customer master data management, such as BP, XD01, XD02, and XD03.
    • Business Partner Concept: Understand the Business Partner concept in SAP, as it is crucial for managing customer data in newer versions of SAP.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on managing customer data and troubleshooting common issues.

    If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author