How To Fix WZ391 - No jobs found for the selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 391

• Message text: No jobs found for the selection criteria

Self-Explanatory Message

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• What is the cause and solution for SAP error message WZ391 - No jobs found for the selection criteria ?

  SAP Error Message:
  
  WZ391 - No jobs found for the selection criteria
  
  Cause:
  This message appears when you try to display or manage background jobs in transaction SM37 (or similar job monitoring tools), but there are no jobs that match the selection criteria you have entered. Essentially, the system searched for jobs based on your input (such as job name, user, date range, status, etc.) but did not find any jobs that fit those parameters.
  
  Common Reasons:
  
  The job name or user entered does not exist or is misspelled.
  The date range specified does not include any jobs.
  The job status filter (e.g., scheduled, released, active, finished, cancelled) excludes all jobs.
  No jobs have been created or run in the system for the given criteria.
  The system might have been recently refreshed or cleaned up, removing old jobs.
  
  
  Solution:
  
  
  Check and broaden your selection criteria:
  
  Remove or relax filters such as job name, user, or status.
  Increase the date range to include more days.
  Try searching with minimal criteria (e.g., no job name, only user or only date range).
  
  
  
  Verify the job exists:
  
  Confirm the exact job name and user.
  Check if the job was actually scheduled or created.
  
  
  
  Check authorization:
  
  Ensure you have the necessary authorizations to view jobs created by other users.
  
  
  
  Use alternative transactions or reports:
  
  Use SM37 with different parameters.
  Use SM36 to check if the job is scheduled.
  Use SM49/SM69 or other job-related transactions if applicable.
  
  
  
  Check system logs or job logs:
  
  Sometimes jobs are deleted or cleaned up by system jobs (e.g., job log cleanup).
  Check if any background job cleanup jobs have run recently.
  
  
  
  
  Related Information:
  
  Transaction SM37: Used to display background jobs.
  Job Statuses in SM37:
  
  Scheduled: Job is scheduled but not yet released.
  Released: Job is ready to run.
  Active: Job is currently running.
  Finished: Job has completed successfully.
  Cancelled: Job was cancelled or ended with errors.
  
  
  Job Cleanup: Background job logs and job entries can be deleted by system jobs (e.g., SAP standard job RZLBGDEL), which might cause no jobs to be found for older dates.
  Authorization Objects: S_BTCH_JOB controls access to background jobs.
  
  
  Summary:
  WZ391 No jobs found for the selection criteria means the system could not find any background jobs matching your input filters. To resolve, verify and broaden your selection criteria, check job existence and user authorizations, and consider system job cleanup activities.
  
  If you need help with a specific scenario or transaction, please provide the exact steps or selection criteria you used.