How To Fix WZ389 - Job & could not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 389

• Message text: Job & could not be deleted

What causes this issue?

An attempt was made to delete job &v1& (or released instances of it).
This failed.

System Response

Job &v1& was not deleted.

How to fix this error?

Try to delete the job again

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WZ389 - Job & could not be deleted ?

  SAP Error Message:
  
  WZ389: Job & could not be deleted
  
  Cause:
  This error typically occurs when you attempt to delete a background job in SAP, but the system is unable to complete the deletion. Common reasons include:
  
  The job is currently active or running.
  The job is locked by another user or process.
  Insufficient authorizations to delete the job.
  The job is in a status that does not allow deletion (e.g., already completed but not yet archived).
  System inconsistencies or database locks related to the job.
  
  
  Solution:
  
  
  Check Job Status:
  
  Go to transaction SM37 (Job Monitoring).
  Enter the job name or job number.
  Check the status of the job.
  
  If the job is active (scheduled or running), wait for it to finish or cancel it before deleting.
  If the job is released or ready, you can delete it.
  
  
  
  
  
  Cancel or Stop the Job:
  
  If the job is running, try to cancel it via SM37 by selecting the job and choosing Job > Cancel Job.
  Wait for the job to stop before attempting deletion.
  
  
  
  Check Authorizations:
  
  Ensure you have the necessary authorization objects, such as S_BTCH_JOB with appropriate activity (e.g., delete).
  If not authorized, request the required permissions from your security team.
  
  
  
  Delete the Job Properly:
  
  In SM37, select the job.
  Use the Delete function to remove the job.
  If deletion fails, try deleting the job steps or variants associated with the job.
  
  
  
  Check for Locks or System Issues:
  
  Use transaction SM12 to check for any locks on the job or related objects.
  If locks exist, investigate and release them if safe.
  Check system logs (SM21) for any related errors.
  
  
  
  Use Program RSBTDELJ (if applicable):
  
  SAP provides a report RSBTDELJ to delete background jobs forcibly.
  Use with caution and preferably in consultation with SAP Basis.
  
  
  
  SAP Notes and Support:
  
  Search SAP Support Portal for notes related to WZ389.
  Sometimes, specific kernel or patch level issues cause this error.
  
  
  
  
  Related Information:
  
  Transaction SM37: Job Monitoring and management.
  Transaction SM12: Lock entries.
  Authorization Object: S_BTCH_JOB (Batch Job Management).
  Report RSBTDELJ: Forced deletion of background jobs.
  SAP Notes: Check for any OSS notes related to WZ389 for your SAP version.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Job is active, locked, unauthorized deletion, or system inconsistency.
  
  
  Solution
  Check job status in SM37, cancel if running, ensure authorization, delete via SM37, check locks in SM12, use RSBTDELJ if needed.
  
  
  Related
  SM37, SM12, S_BTCH_JOB, RSBTDELJ, SAP Notes.
  
  
  
  
  If the problem persists after these steps, consider raising a support ticket with SAP, providing job details and system logs.