How To Fix WZ387 - Substitution for user & could not be entered

WZ387 - Overview

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 387

• Message text: Substitution for user & could not be entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WZ387 - Substitution for user & could not be entered ?

  SAP Error Message:
  WZ387 - Substitution for user & could not be entered
  
  
  Cause:
  This error occurs when the system is unable to create or enter a substitution rule for the specified user. Substitutions in SAP allow one user to act on behalf of another user, typically for workflow or approval processes. The error usually indicates one of the following issues:
  
  The substitution user ID entered does not exist or is invalid.
  The substitution period (start and end dates) is incorrect or overlaps with existing substitutions.
  The substitution rule is not properly maintained or activated.
  Missing or incorrect authorization for creating or maintaining substitutions.
  The substitution is being created in a client or environment where substitutions are not allowed or configured.
  
  
  
  Solution:
  To resolve the error WZ387, follow these steps:
  
  
  Verify User IDs:
  
  Check that the user ID for whom the substitution is being created exists and is active.
  Verify the substitute user ID is valid and active.
  
  
  
  Check Substitution Period:
  
  Ensure the start and