How To Fix WZ388 - System error selecting job &

SAP Error Message - Details

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 388

• Message text: System error selecting job &

What causes this issue?

An attempt was made to read jobs with name &v1&. This failed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WZ388 - System error selecting job & ?

  SAP Error Message:
  
  WZ388 - System error selecting job &
  
  Cause:
  The error message WZ388 typically occurs when there is a system-level problem while trying to select or access a background job in SAP. The placeholder "&" in the message is replaced by the job name or job number that the system attempted to select.
  Common causes include:
  
  Inconsistent or corrupted job data in the SAP database tables (e.g., TBTCO, TBTCP).
  Authorization issues where the user or process does not have sufficient rights to access job information.
  Database or system performance problems causing timeouts or failures during job selection.
  Transport or upgrade inconsistencies where job-related objects or tables are not properly updated.
  Locking or deadlock situations on job tables.
  Job does not exist or has been deleted but the system still tries to access it.
  
  
  Solution:
  
  
  Check Job Existence:
  
  Use transaction SM37 to verify if the job mentioned in the error actually exists.
  If the job does not exist, check why the system is trying to select it.
  
  
  
  Check Authorizations:
  
  Ensure the user or process has the necessary authorizations to display or manage jobs.
  Use transaction SU53 after the error occurs to check missing authorizations.
  
  
  
  Check Job Tables:
  
  Look into job tables TBTCO (job header) and TBTCP (job steps) for inconsistencies or corruption.
  Run database consistency checks or use SAP tools like DBACOCKPIT or ST22 for dumps related to job selection.
  
  
  
  Check System Logs and Dumps:
  
  Use SM21 to check system logs for related errors.
  Use ST22 to check for short dumps that might give more details on the error.
  
  
  
  Check for Locks:
  
  Use transaction SM12 to check for locks on job tables that might block job selection.
  
  
  
  SAP Notes and Support:
  
  Search SAP Support Portal for notes related to WZ388.
  Sometimes, specific SAP kernel or patch levels cause this issue; applying the latest support packages or patches might help.
  
  
  
  Restart Background Job Scheduler:
  
  Sometimes restarting the background job scheduler (via transaction SM37 or system commands) can resolve transient issues.
  
  
  
  Debugging:
  
  If you have development access, debug the program or function module that triggers the error to identify the exact cause.
  
  
  
  
  Related Information:
  
  Transaction SM37: Background job monitoring.
  Tables TBTCO and TBTCP: Store job header and job step information.
  Transaction SM21: System log.
  Transaction ST22: ABAP runtime error analysis.
  Transaction SM12: Lock entries.
  Authorization Objects: S_BTCH_JOB (for job management).
  SAP Notes related to job management and WZ388 error.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  System error due to job data inconsistency, authorization issues, or system/database problems.
  
  
  Solution
  Verify job existence, check authorizations, analyze job tables, check logs/dumps, resolve locks, apply SAP notes/patches.
  
  
  Related
  SM37, TBTCO, TBTCP, SM21, ST22, SM12, S_BTCH_JOB authorization object.
  
  
  
  
  If the problem persists after these checks, consider raising a support ticket with SAP, providing detailed logs, dumps, and system information.