How To Fix WZ372 - Sending failed for work item &1: Error with function module &2

WZ372 - Overview

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 372

• Message text: Sending failed for work item &1: Error with function module &2

What causes this issue?

There is an error in function module &v2&.

System Response

No notification could be sent for work item &v1&.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WZ372 - Sending failed for work item &1: Error with function module &2 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WZ372 Sending failed for work item &1: Error with function module &2
  
  Meaning / 
  Cause:
  
  This error occurs during the processing of a workflow work item when SAP tries to send a notification or perform an action using a function module.
  The message indicates that the sending process for the specified work item (represented by &1) failed because the function module (represented by &2) encountered an error.
  The function module is typically responsible for sending emails, notifications, or other communication related to the workflow.
  Common causes include:
  The function module is missing or not active.
  The function module has runtime errors or exceptions.
  Incorrect or incomplete configuration related to the workflow or communication.
  Authorization issues preventing the function module from executing properly.
  System or interface errors (e.g., SMTP server not reachable if the function module sends emails).
  
  
  
  
  Solution / Troubleshooting Steps:
  
  
  Check the Work Item &1:
  
  Use transaction SWI1 or SWI2_WORKITEM to