How To Fix WVA011 - The requested sales documents do not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WVA - Sales documents and reports

  • Message number: 011

  • Message text: The requested sales documents do not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WVA011 - The requested sales documents do not exist ?

    The SAP error message WVA011, which states "The requested sales documents do not exist," typically occurs when a user attempts to access or process a sales document (such as a sales order, quotation, or contract) that the system cannot find. This can happen for several reasons. Below are some common causes, potential solutions, and related information:

    Causes:

    1. Document Deletion: The sales document may have been deleted or archived, making it unavailable for retrieval.
    2. Incorrect Document Number: The user may have entered an incorrect sales document number or reference.
    3. Authorization Issues: The user may not have the necessary authorizations to view the document.
    4. Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the document not being available.
    5. Document Status: The document may be in a status that prevents it from being accessed (e.g., completed or canceled).
    6. Incorrect Selection Criteria: The selection criteria used to search for the document may be too restrictive or incorrect.

    Solutions:

    1. Verify Document Number: Double-check the sales document number entered to ensure it is correct.
    2. Check Document Status: Use transaction codes like VA03 (Display Sales Order) or VA05 (List of Sales Orders) to check if the document exists and its status.
    3. Review Authorizations: Ensure that the user has the necessary authorizations to access the sales document. This may require coordination with the SAP security team.
    4. Check for Deletion/Archiving: Consult with your SAP administrator to see if the document has been deleted or archived. If it has been archived, it may need to be restored.
    5. Use Alternative Search Methods: If searching by document number fails, try searching using other criteria such as customer name, date range, or document type.
    6. Consult Logs: Check system logs or error logs for any additional information that may indicate why the document cannot be found.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA05 (List of Sales Orders), and VA02 (Change Sales Order) to navigate and troubleshoot sales documents.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Training: Ensure that users are trained on how to properly enter and search for sales documents to minimize errors.
    • System Configuration: Review system configuration settings related to sales document management to ensure everything is set up correctly.

    If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team or consult SAP documentation for further assistance.

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