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Message type: E = Error
Message class: WVA - Sales documents and reports
Message number: 011
Message text: The requested sales documents do not exist
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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WVA011
- The requested sales documents do not exist ?The SAP error message WVA011, which states "The requested sales documents do not exist," typically occurs when a user attempts to access or process a sales document (such as a sales order, quotation, or contract) that the system cannot find. This can happen for several reasons. Below are some common causes, potential solutions, and related information:
Causes:
- Document Deletion: The sales document may have been deleted or archived, making it unavailable for retrieval.
- Incorrect Document Number: The user may have entered an incorrect sales document number or reference.
- Authorization Issues: The user may not have the necessary authorizations to view the document.
- Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the document not being available.
- Document Status: The document may be in a status that prevents it from being accessed (e.g., completed or canceled).
- Incorrect Selection Criteria: The selection criteria used to search for the document may be too restrictive or incorrect.
Solutions:
- Verify Document Number: Double-check the sales document number entered to ensure it is correct.
- Check Document Status: Use transaction codes like VA03 (Display Sales Order) or VA05 (List of Sales Orders) to check if the document exists and its status.
- Review Authorizations: Ensure that the user has the necessary authorizations to access the sales document. This may require coordination with the SAP security team.
- Check for Deletion/Archiving: Consult with your SAP administrator to see if the document has been deleted or archived. If it has been archived, it may need to be restored.
- Use Alternative Search Methods: If searching by document number fails, try searching using other criteria such as customer name, date range, or document type.
- Consult Logs: Check system logs or error logs for any additional information that may indicate why the document cannot be found.
Related Information:
If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team or consult SAP documentation for further assistance.
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