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How To Fix WTY312 - Order &1 not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WTY - Warranty processing

  • Message number: 312

  • Message text: Order &1 not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WTY312 - Order &1 not found ?

    Certainly! Here's detailed information about the SAP error message WTY312: Order &1 not found:


    Error Message

    WTY312: Order &1 not found

    • &1 is a placeholder for the order number that the system could not find.

    Cause

    This error occurs when the system tries to access or process a maintenance order (or a similar order type) that does not exist in the database. Possible reasons include:

    • The order number entered is incorrect or mistyped.
    • The order has been deleted or archived and is no longer available in the current system.
    • The order number belongs to a different client or system.
    • The order has not yet been created or saved.
    • There is a mismatch in the order type or status expected by the transaction or program.

    Solution

    To resolve the error, consider the following steps:

    1. Verify the Order Number:

      • Double-check the order number entered for any typos or errors.
      • Confirm the order number exists in the system by searching in transaction codes like:
        • IW33 (Display PM Order)
        • IW32 (Change PM Order)
        • IW31 (Create PM Order)
        • Or use SE16/SE16N on tables like AUFK (Order master data) to verify the order.
    2. Check Order Status:

      • Ensure the order is not deleted or archived.
      • If archived, you may need to retrieve it from the archive or use archive information system.
    3. Check Client and System:

      • Make sure you are working in the correct client and system where the order exists.
    4. Check Program or Transaction Logic:

      • If this error occurs during a custom program or report, verify that the program logic correctly references existing orders.
      • Debug the program to see why it cannot find the order.
    5. Recreate the Order:

      • If the order does not exist and is required, create a new order.
    6. Consult SAP Notes:

      • Search SAP Support Portal for any notes related to WTY312 for specific patches or fixes.

    Related Information

    • Order Tables:

      • AUFK – Order master data
      • AFKO – Order header data PP orders
      • AFVC – Operation within an order
    • Common Transactions:

      • IW31 – Create PM Order
      • IW32 – Change PM Order
      • IW33 – Display PM Order
    • SAP Modules:

      • Plant Maintenance (PM)
      • Production Planning (PP)
    • SAP Notes and KBAs:

      • Check SAP ONE Support Launchpad for notes referencing WTY312 or order not found errors.

    If you provide the context in which this error occurs (e.g., during order creation, confirmation, printing, or a custom program), I can help with more specific troubleshooting steps.

    • Do you have any question about this error?


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