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How To Fix WTY355 - Sales org. &1, dist.channel &2 for material not maintained: item &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WTY - Warranty processing

  • Message number: 355

  • Message text: Sales org. &1, dist.channel &2 for material not maintained: item &3

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WTY355 - Sales org. &1, dist.channel &2 for material not maintained: item &3 ?

    Certainly! Here's a detailed explanation for the SAP error message:


    SAP Error Message:

    WTY355 Sales org. &1, dist.channel &2 for material not maintained: item &3


    Meaning / Cause:

    This error occurs during sales document processing (e.g., sales order creation) when the system cannot find the required sales data for the material in the specified Sales Organization (&1) and Distribution Channel (&2). The message indicates that the material master does not have sales data maintained for the combination of sales org and distribution channel being used in the transaction, specifically for the item number &3.

    In other words, the material master record is incomplete because the Sales: Sales Org. Data 1 or Sales: Sales Org. Data 2 views are not maintained for the sales org and distribution channel combination relevant to the sales document.


    Cause Details:

    • The material master must have sales data maintained for each sales organization and distribution channel combination where the material is sold.
    • If this data is missing, the system cannot process sales transactions for that material in that sales org/dist channel.
    • This is a standard validation to ensure pricing, conditions, and other sales-related data are available.

    Solution:

    1. Check Material Master Sales Data:

      • Use transaction MM03 (Display Material) or MM02 (Change Material).
      • Enter the material number.
      • Navigate to the Sales: Sales Org. Data 1 and Sales: Sales Org. Data 2 views.
      • Check if the sales org &1 and distribution channel &2 combination exists.
    2. Maintain Missing Sales Data:

      • If missing, maintain the sales data for the material for the required sales org and distribution channel.
      • This includes sales unit, delivering plant, sales text, pricing group, etc.
      • Save the changes.
    3. Check Sales Document:

      • Ensure the sales org and distribution channel in the sales document are correct and correspond to the maintained data.
    4. Additional Checks:

      • Verify if the material is flagged for sales in the relevant sales org/dist channel.
      • Check if the material is valid for the sales org and distribution channel (validity dates).

    Related Information:

    • Transaction Codes:
      • MM02 – Change Material Master
      • MM03 – Display Material Master
      • VA01 – Create Sales Order (where error might occur)
    • SAP Tables:
      • MVKE – Sales Data for Material (contains sales org and dist channel data)
    • Notes:
      • Always ensure that the material master is maintained properly before creating sales documents.
      • If multiple sales org/dist channel combinations are used, maintain all relevant combinations.
      • This error is common when a new sales org or distribution channel is introduced but material master data is not updated accordingly.

    Summary:

    Aspect Description
    Error Sales org &1, dist.channel &2 for material not maintained: item &3
    Cause Missing sales data for material in sales org & distribution channel
    Solution Maintain sales data for material in MM02 for the sales org & dist channel
    Related Tcodes MM02, MM03, VA01
    Related Table MVKE (Material Sales Data)

    If you need further assistance or step-by-step guidance on maintaining the material master sales data, feel free to ask!

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