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How To Fix WTY182 - Document & is not a recall


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WTY - Warranty processing

  • Message number: 182

  • Message text: Document & is not a recall

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WTY182 - Document & is not a recall ?

    The SAP error message WTY182: Document & is not a recall typically occurs in the context of SAP Treasury and Risk Management or SAP Cash Management, particularly when dealing with payment documents or financial transactions that involve recall or reversal processes.


    Cause:

    The error message WTY182 indicates that the system expected the referenced document to be a recall document (i.e., a document that was created to recall or reverse a previous payment or transaction), but the document provided is not recognized as a recall document.

    This can happen due to:

    • Attempting to process a recall or reversal on a document that was not created as a recall document.
    • Using an incorrect document number or reference that does not correspond to a recall document.
    • Configuration or master data issues where the document type or status does not match the expected recall criteria.
    • User error in selecting or entering the document for recall processing.

    Solution:

    To resolve the error:

    1. Verify the Document Number:

      • Check that the document number entered is correct and corresponds to a recall document.
      • Use transaction codes like FB03 (Display Document) to inspect the document type and status.
    2. Check Document Type and Status:

      • Ensure the document is indeed a recall document. Recall documents usually have specific document types or indicators.
      • If the document is not a recall document, you cannot process it as one.
    3. Review the Process Flow:

      • Confirm that the process you are performing requires a recall document.
      • If you intended to reverse or recall a payment, ensure you are using the correct transaction and steps to generate or select the recall document.
    4. Consult Configuration:

      • Check the configuration of document types and recall settings in IMG under Treasury or Cash Management.
      • Ensure that the document types are correctly defined and linked to recall processes.
    5. Correct the Input:

      • If the wrong document was entered, correct it with the appropriate recall document.
      • If no recall document exists, create one as per the business process before proceeding.
    6. Check Authorization:

      • Ensure the user has the necessary authorizations to process recall documents.

    Related Information:

    • Transaction Codes:

      • FB03 – Display Document
      • FTR_CREATE – Create Treasury Transaction (if applicable)
      • FTR_EDIT – Edit Treasury Transaction
      • FF_5 – Payment Medium Workbench (PMW) for payment processing and recall
      • FF_6 – Payment Medium Workbench for recall processing
    • SAP Notes and Documentation:

      • Check SAP Notes related to Treasury and Cash Management recall errors.
      • Review SAP Help Portal documentation on payment recall and reversal processes.
    • Common Scenarios:

      • Recall of payments that have already been cleared or settled.
      • Attempting to recall a document that was never created as a recall document.
      • Misalignment between payment document and recall document types.

    If the problem persists after verifying the above, consider:

    • Debugging the process to identify where the system checks for the recall document flag.
    • Contacting SAP Support with the exact scenario, document numbers, and system logs.

    Summary:

    Aspect Details
    Error WTY182 Document & is not a recall
    Cause Document referenced is not a recall document as expected in the recall process
    Solution Verify document number and type, ensure it is a recall document, correct input or create recall document as needed
    Related Treasury and Cash Management recall processes, payment document types, SAP Notes

    If you provide the exact transaction or scenario where this error occurs, I can help with more tailored guidance.

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