How To Fix WTY181 - Document & is not a claim

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 181

• Message text: Document & is not a claim

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTY181 - Document & is not a claim ?

  The SAP error message WTY181: Document & is not a claim typically occurs in the context of SAP Warranty Management or Claims Processing. Here's a detailed explanation of the cause, solution, and related information:
  
  Cause:
  
  The error message WTY181 indicates that the referenced document number (represented by & in the message) is not recognized as a claim document in the system.
  This usually happens when you try to perform an operation that requires a claim document (such as processing a warranty claim, creating a credit memo linked to a claim, or referencing a claim document in a transaction), but the document number entered or referenced is either:
  
  Not created as a claim document in SAP Warranty Management.
  Incorrect or does not exist in the claim document database.
  The document is of a different type (e.g., a sales order, delivery, or billing document) rather than a claim.
  
  
  
  
  Solution:
  
  
  Verify the Document Number:
  
  Check if the document number you are using is correct.
  Ensure that the document number exists in the system and is a valid claim document.
  
  
  
  Check Document Type:
  
  Confirm that the document is created as a claim document in SAP Warranty Management.
  You can use transaction codes like IW59 (Display Claims) or IW58 (Change Claims) to verify the claim document.
  
  
  
  Correct the Reference:
  
  If you mistakenly referenced a non-claim document, correct the reference to point to the appropriate claim document.
  
  
  
  Create a Claim Document if Missing:
  
  If the claim document does not exist, create a new claim document using the appropriate transaction (e.g., IW51 - Create Service Notification or claim document depending on your SAP setup).
  
  
  
  Check Customizing and Integration:
  
  Ensure that the integration between Warranty Management and other modules (like SD or MM) is correctly configured.
  Sometimes, missing or incorrect configuration can cause documents not to be recognized as claims.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  IW51 - Create Service Notification (Claim)
  IW58 - Change Claims
  IW59 - Display Claims
  VA03 - Display Sales Order (to check if the document is a sales order)
  VF03 - Display Billing Document (to check if the document is a billing document)
  
  
  
  SAP Notes and Documentation:
  
  Check SAP Notes related to Warranty Management and Claims Processing for any known issues or patches.
  Review SAP Help Portal documentation on Warranty Management for detailed process flows.
  
  
  
  Common Scenarios:
  
  Attempting to create a credit memo or debit memo request linked to a claim but referencing a non-claim document.
  Using a document number from a different module or process that is not linked to warranty claims.
  
  
  
  
  If you provide the exact transaction or process where this error occurs, I can help with more specific guidance.