Message type: E = Error
Message class: WTY - Warranty processing
Message number: 184
Message text: Error on creating claim header
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WTY184
- Error on creating claim header ?SAP Error Message: WTY184 - Error on creating claim header
Cause: The error WTY184 typically occurs during the creation of a warranty claim header in SAP when mandatory data is missing, inconsistent, or when there is a configuration or master data issue related to the warranty claim process. Common causes include: Missing or incorrect data in the claim header fields (e.g., customer, material, warranty type). Incomplete or incorrect warranty master data or claim type configuration. Issues with reference documents (e.g., sales order, delivery) linked to the claim. Authorization or user role restrictions preventing claim creation. System inconsistencies or missing customizing in the Warranty Management module.
Solution: To resolve the WTY184 error, follow these steps: Check Mandatory Fields: Ensure all required fields in the claim header are correctly filled (e.g., customer number, material number, warranty type, claim type). Verify that the data entered complies with the expected formats and values. Verify Master Data: Check the warranty master data for the material and customer. Confirm that the warranty
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