How To Fix WTY172 - No controlling item type for item type &/item type group & in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 172

• Message text: No controlling item type for item type &/item type group & in Customizing

What causes this issue?

No entry was found in Customizing for the item type and item type group.
The controlling item type can therefore not be determined.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

If required, create an appropriate entry in the IMG activity
<DS:SIMG.CWTY_ITEMTYPES>Define Item Types</>.

Error message extract from SAP system. Copyright SAP SE.