How To Fix WTY171 - Recall & has already been used for object &

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 171

• Message text: Recall & has already been used for object &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTY171 - Recall & has already been used for object & ?

  Certainly! Here's detailed information about the SAP error message WTY171:
  
  SAP Error Message: WTY171
  Message Text:
  
  Recall & has already been used for object &
  
  Cause
  This error occurs when you try to perform a recall operation on a document or object that has already been recalled previously. In SAP, a "recall" typically means reversing or undoing a previous action (such as a workflow step, a document posting, or a status change). The system prevents multiple recalls on the same object to maintain data consistency and integrity.
  In other words, the system detects that the recall identifier or action you are trying to apply has already been applied to the specified object, so it does not allow it again.
  
  When does it typically occur?
  
  During workflow processing when trying to recall a workflow step that has already been recalled.
  When attempting to reverse or undo a document or transaction that has already been reversed.
  In warranty or service management scenarios where a recall action is tracked and should not be duplicated.
  In custom developments or enhancements where recall logic is implemented and the system checks for duplicate recalls.
  
  
  Solution
  
  
  Check the Object Status:
  
  Verify the current status of the object/document to confirm if it has already been recalled. You can do this by checking the document history, workflow logs, or status management transactions.
  
  
  Avoid Duplicate Recall:
  
  If the object has already been recalled, do not attempt to recall it again. Instead, proceed with the next appropriate step in your process.
  
  
  Correct the Process Flow:
  
  Review the business process or workflow to ensure that recall actions are triggered only once per object.
  
  
  Check Custom Code (if applicable):
  
  If this error arises from custom developments, review the logic that triggers the recall to ensure it properly checks whether a recall has already been done before attempting it again.
  
  
  Use SAP Tools to Analyze:  
  
  Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Workflow Log) to analyze workflow recalls.
  Use document display or change transactions to check document status and history.
  
  
  
  Consult SAP Notes:
  
  Search for SAP Notes related to message WTY171 for any patches or known issues.
  
  
  
  Related Information
  
  
  Message Class: WTY (Warranty Management)
  
  
  Transaction Codes:  
  
  Warranty Management transactions (e.g., IW70, IW71)  
  Workflow transactions (SWI1, SWI2_FREQ)  
  Document display/change transactions depending on the object type
  
  
  
  SAP Modules:  
  
  Warranty Management (LO-WTY)  
  Service Management (CS)  
  Workflow (BC-WF)
  
  
  
  Similar Messages:  
  
  WTY170: Recall & is not allowed for object &  
  WTY172: Recall & cannot be performed due to status of object &
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  Recall & has already been used for object &
  
  
  Cause
  Attempt to recall an object/document twice
  
  
  Solution
  Verify status, avoid duplicate recall, correct process flow, check custom code
  
  
  Module
  Warranty Management, Service Management, Workflow
  
  
  Tools
  SWI1, SWI2_FREQ, document status transactions
  
  
  
  
  If you provide the exact context or transaction where this error occurs, I can help you with more specific guidance.