How To Fix WTY174 - No material number exists for determining serial number

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 174

• Message text: No material number exists for determining serial number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTY174 - No material number exists for determining serial number ?

  Certainly! Here's a detailed explanation for the SAP error message WTY174: No material number exists for determining serial number:
  
  Error Message
  WTY174: No material number exists for determining serial number
  
  Cause
  This error occurs during the processing of warranty claims or serial number management in SAP when the system attempts to determine or assign a serial number but cannot find a corresponding material number linked to the serial number record.
  In other words, the system expects a material number to be present to identify the product for which the serial number is being processed, but this material number is missing or not maintained in the relevant master data or transaction.
  Common scenarios causing this error:
  
  The serial number master record exists without an assigned material number.
  The serial number is being used in a transaction (e.g., warranty claim, goods movement) but the material number is not maintained or incorrectly maintained.
  Data inconsistency between serial number management and material master.
  Incorrect or incomplete configuration in serial number profile or warranty claim processing.
  
  
  Solution
  To resolve the error, you need to ensure that the serial number is correctly linked to a material number. Steps include:
  
  
  Check Serial Number Master Data:
  
  Use transaction IQ03 (Display Material Serial Number) to check the serial number record.
  Verify if the material number is assigned to the serial number.
  If missing, assign the correct material number to the serial number.
  
  
  
  Verify Material Master:
  
  Ensure the material number exists and is active in the system.
  Use transaction MM03 to display the material master.
  
  
  
  Check Warranty Claim or Serial Number Processing Transaction:
  
  Confirm that the material number is correctly entered in the transaction.
  If the serial number is scanned or entered, ensure it corresponds to a serial number record linked to a material.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify serial numbers without material numbers.
  Correct or update the data accordingly.
  
  
  
  Configuration Check:
  
  Review serial number profile settings (transaction SPRO ? Logistics Execution ? Serial Number Management).
  Check warranty claim configuration to ensure proper determination of material and serial number linkage.
  
  
  
  Recreate or Correct Serial Number Record:
  
  If the serial number record is corrupted or incomplete, consider deleting and recreating it with the correct material number.
  
  
  
  
  Related Information
  
  
  Transactions:
  
  IQ01: Create Serial Number
  IQ02: Change Serial Number
  IQ03: Display Serial Number
  MM03: Display Material Master
  IW51/IW52/IW53: Create/Change/Display Service Notifications (warranty claims)
  SPRO: Customizing for Serial Number Management
  
  
  
  Notes and Documentation:
  
  SAP Notes related to serial number management and warranty claims may provide additional fixes or patches.
  Check SAP Help Portal for Serial Number Management and Warranty Claim Processing guides.
  
  
  
  Best Practices:
  
  Always maintain serial numbers with corresponding material numbers.
  Regularly run data consistency checks.
  Train users on correct serial number entry and maintenance.
  
  
  
  
  If you provide the exact transaction or process where this error occurs, I can help with more specific guidance.