How To Fix WS_INTRASTAT031 - Region of destination for customer not found in document &

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_INTRASTAT - Settlement Management - Intrastat

• Message number: 031

• Message text: Region of destination for customer not found in document &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS_INTRASTAT031 - Region of destination for customer not found in document & ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WS_INTRASTAT031 - Region of destination for customer not found in document &
  
  Cause:
  This error occurs during the Intrastat reporting process in SAP. Intrastat is used to collect statistics on the trade of goods between EU member states.
  
  The system tries to determine the region of destination for the customer involved in the transaction.
  The region of destination is typically derived from the customer master data or the sales document.
  If the region of destination is missing or not maintained properly in the customer master or the sales document, the system cannot complete the Intrastat declaration.
  This leads to the error message WS_INTRASTAT031.
  
  
  Where the Problem Occurs:
  
  During Intrastat data extraction or reporting (e.g., transaction WSINTRASTAT or related programs).
  When the system tries to generate Intrastat declarations for outbound deliveries or billing documents.
  The system expects a valid region code for the customer's destination country.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to transaction XD03 (Display Customer) or VD03 (Display Customer Sales Area).
  Verify the Region field in the Address tab.
  Ensure that the region (state/province) is maintained correctly for the customer's destination address.
  The region must be consistent with the country and must be a valid region recognized by SAP.
  
  
  
  Maintain Region in Sales Document:
  
  If the sales document (e.g., sales order, delivery) has an incorrect or missing region, update it accordingly.
  Sometimes the region is copied from the customer master during document creation; if the customer master is incorrect, the document will also be incorrect.
  
  
  
  Maintain Region Codes in SAP:
  
  Check the region codes in transaction OVK1 or via IMG path:
  SPRO -> Logistics General -> Business Partner -> Customers -> Address -> Define Regions
  Ensure that the region codes are properly defined and assigned to the correct countries.
  
  
  
  Re-run Intrastat Report:
  
  After correcting the region data, re-run the Intrastat report or data extraction.
  The error should no longer appear if the region is correctly maintained.
  
  
  
  
  Additional Notes:
  
  The region is important for Intrastat because it helps specify the exact location within the EU country for statistical purposes.
  If the customer is outside the EU or the transaction is not relevant for Intrastat, ensure that the Intrastat indicator or relevant settings are correctly maintained.
  Sometimes, the error can also occur if the customer master data is incomplete or if the country/region combination is not valid in the system.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  WS_INTRASTAT031 - Region of destination for customer not found in document &
  
  
  Cause
  Missing or incorrect region (state/province) in customer master or sales document
  
  
  Solution
  Maintain correct region in customer master (XD03/VD03), sales document, and region codes
  
  
  Transaction
  XD03, VD03, WSINTRASTAT, OVK1
  
  
  Related Info
  Region codes must be valid and consistent with country; Intrastat requires region data
  
  
  
  
  If you need help with specific steps or screenshots, feel free to ask!