How To Fix WS_CWB063 - Error in Customizing; "Status After Rejection" is blank

WS_CWB063 - Overview

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 063

• Message text: Error in Customizing; "Status After Rejection" is blank

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB063 - Error in Customizing; "Status After Rejection" is blank ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WS_CWB063 - Error in Customizing; "Status After Rejection" is blank
  
  
  Cause:
  This error occurs during the configuration of Change Request Management (ChaRM) or Transport Management System (TMS) workflows in SAP Solution Manager or related systems. Specifically, it happens when the customizing for the workflow status management is incomplete or incorrect.
  
  The customizing setting for the "Status After Rejection" field in the workflow or status profile is missing or left blank.
  When a change request or transport request is rejected in the workflow, the system needs to know which status to set next. If this is not defined, the system throws this error.
  This typically happens in the configuration of the status profile for change documents or transport requests, where the rejection path/status is not maintained.
  
  
  
  Solution:
  To resolve this error, you need to maintain the "Status After Rejection" in the customizing settings:
  
  
  Go to the relevant customizing