How To Fix WS_CWB062 - No settlement document was found

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 062

• Message text: No settlement document was found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB062 - No settlement document was found ?

  Certainly! Here's a detailed explanation for the SAP error message WS_CWB062: No settlement document was found:
  
  Error Message
  WS_CWB062: No settlement document was found
  
  Cause
  This error typically occurs during the settlement process in SAP Controlling (CO) when the system attempts to find a settlement document for a particular settlement rule or period but fails to locate any.
  Common causes include:
  
  No settlement run has been executed for the cost object or period in question.
  The settlement process was not completed successfully, so no settlement document was created.
  The settlement document was deleted or not posted due to errors.
  The settlement rule or parameters are incorrect or incomplete, causing no settlement to be triggered.
  The system is looking for a settlement document in the wrong fiscal period or for the wrong cost object.
  The settlement profile or cycle is not properly maintained.
  
  
  When does it occur?
  
  During settlement runs (e.g., for cost centers, internal orders, WBS elements, production orders).
  When trying to display or reference settlement documents.
  In reports or transactions that expect a settlement document to exist.
  
  
  Solution / How to fix
  
  
  Check if the settlement run was executed:
  
  Verify if the settlement run for the relevant cost object and period was performed.
  Use transaction KO88 (Order Settlement) or KSU5 (Cost Center Settlement) to run the settlement again if needed.
  
  
  
  Verify settlement parameters:
  
  Check the settlement rule assigned to the cost object.
  Ensure the receiver and settlement percentages are correctly maintained.
  Check the settlement profile and cycle in the controlling area settings.
  
  
  
  Check the settlement period:
  
  Confirm that the system is looking for the settlement document in the correct fiscal period.
  If the settlement was done in a different period, adjust the selection accordingly.
  
  
  
  Check for errors during settlement:
  
  Review the settlement log for errors or warnings.
  Correct any issues found and rerun the settlement.
  
  
  
  Check document status:
  
  Verify if the settlement document exists using transaction FB03 (Display Document).
  If the document was deleted or reversed, you may need to rerun the settlement.
  
  
  
  Re-run settlement:
  
  If no settlement document exists, perform the settlement again for the relevant cost object and period.
  
  
  
  Consult SAP Notes:
  
  Sometimes, specific SAP Notes address known issues related to settlement errors.
  
  
  
  
  Related Transactions and Tables
  
  KO88 – Order Settlement
  KSU5 – Cost Center Settlement
  CJ88 – WBS Element Settlement
  FB03 – Display Document
  COSP / COSS – CO Line Items Tables
  COEP – CO Line Items
  Settlement Log – Available in settlement transactions for error analysis
  
  
  Additional Information
  
  Settlement documents are created when costs are settled from sender objects (like internal orders, production orders, WBS elements) to receiver objects (like cost centers, fixed assets, profitability segments).
  The absence of a settlement document means that the costs have not been transferred, which can affect reporting and financial postings.
  Always ensure that the settlement profile and rules are correctly configured in customizing (SPRO) under Controlling > Internal Orders > Settle Internal Orders or the relevant controlling area settings.
  
  
  If you provide the context in which the error occurs (e.g., during a specific transaction or report), I can help with more tailored troubleshooting steps.