How To Fix WS_CWB053 - Complaint &1 cannot be changed

WS_CWB053 - Overview

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 053

• Message text: Complaint &1 cannot be changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB053 - Complaint &1 cannot be changed ?

  Certainly! Here's detailed information about the SAP error message WS_CWB053: "Complaint &1 cannot be changed":
  
  Error Message
  WS_CWB053: Complaint &1 cannot be changed
  
  &1 is a placeholder for the complaint number.
  
  
  Cause
  This error occurs when you try to change a complaint in SAP QM (Quality Management) that is in a status or condition where changes are not allowed. Common reasons include:
  
  The complaint has already been processed or completed.
  The complaint is locked or in a status that prohibits editing (e.g., closed, archived, or released for further processing).
  The complaint is linked to other documents or processes that restrict changes.
  User does not have the required authorization to change the complaint.
  The complaint is in a workflow step that restricts modifications.
  
  
  Solution
  To resolve this error, consider the following steps:
  
  
  Check the Complaint Status:
  
  Go to the complaint overview and verify the status of the complaint.
  If the complaint is closed or completed, it cannot be changed. You may need to create a new