How To Fix WS_CWB051 - Status &1 is not assigned to int. status "Proposal for Customer Accepted"

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 051

• Message text: Status &1 is not assigned to int. status "Proposal for Customer Accepted"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB051 - Status &1 is not assigned to int. status "Proposal for Customer Accepted" ?

  The SAP error message:
  WS_CWB051 Status &1 is not assigned to int. status "Proposal for Customer Accepted"
  typically occurs in the context of SAP Workflow or Business Object processing, especially when dealing with status management in Sales and Distribution (SD) or Customer Service (CS) modules.
  
  Cause
  
  The error indicates that the system is trying to assign or process a status (represented by &1) that is not assigned or linked to the internal status "Proposal for Customer Accepted" in the status profile configuration.
  In SAP, status profiles define allowed combinations of external statuses (user-friendly status descriptions) and internal statuses (system-understood status codes).
  When a workflow or a program tries to set a status that is not valid or not assigned to the current internal status, this error is triggered.
  This often happens if:
  
  The status profile is incomplete or incorrectly maintained.
  A custom status or external status has been introduced but not properly linked.
  The workflow or program logic is trying to set a status that is not valid in the current status context.
  
  
  
  
  Solution
  
  
  Check Status Profile Configuration:
  
  Go to transaction BS22 (Status Profile Maintenance).
  Find the status profile assigned to the business object or document type involved (e.g., sales order, service order).
  Verify that the external status &1 (the status code shown in the error message) is assigned to the internal status "Proposal for Customer Accepted".
  If not assigned, assign the external status to the internal status accordingly.
  
  
  
  Verify Status Assignment in Business Object:
  
  Use transaction SWO1 to check the business object and its status profile.
  Ensure that the status profile is correctly assigned to the business object.
  
  
  
  Check Workflow or Program Logic:
  
  If this error occurs during workflow execution, check the workflow steps or custom code that sets the status.
  Make sure the status being set is valid for the current internal status.
  
  
  
  Transport and Consistency:
  
  If changes were recently transported, ensure that the status profile and assignments are consistent across systems.
  
  
  
  
  Related Information
  
  Status Profiles (BS22): Define allowed external and internal status combinations.
  Business Object Builder (SWO1): Used to maintain business objects and their status profiles.
  Workflow Logs (SWI1): Check workflow logs for detailed error context.
  SAP Notes: Search for SAP Notes related to WS_CWB051 for any known issues or patches.
  Common Modules: This error is common in SD (Sales Orders), CS (Service Orders), and CRM scenarios where status management is critical.
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WS_CWB051 Status &1 is not assigned to int. status "Proposal for Customer Accepted"
  
  
  Cause
  Status &1 is not assigned to the internal status in the status profile configuration.
  
  
  Solution
  Assign the external status &1 to the internal status "Proposal for Customer Accepted" in BS22. Verify workflow or program logic.
  
  
  Transactions
  BS22 (Status Profile), SWO1 (Business Object), SWI1 (Workflow Logs)
  
  
  
  
  If you provide the exact status code &1 (the actual status code in the error), I can help you with more precise instructions.