How To Fix WS_CWB034 - No complaint reasons were selected

WS_CWB034 - Overview

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 034

• Message text: No complaint reasons were selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB034 - No complaint reasons were selected ?

  Certainly! Here's a detailed explanation for the SAP error message WS_CWB034: No complaint reasons were selected:
  
  Error Message
  WS_CWB034: No complaint reasons were selected
  
  Cause
  This error occurs in the SAP Quality Management (QM) module, specifically during the processing of a complaint (e.g., in transaction codes related to complaint management such as QM01, QM02, or QM03). The system expects at least one complaint reason to be selected or entered when creating or processing a complaint document.
  
  Complaint reasons are mandatory fields that describe why a complaint is being raised.
  If no complaint reason is selected or entered, the system cannot proceed because it lacks the necessary information to categorize and process the complaint.
  
  
  When does it occur?
  
  When creating a new complaint and the user does not select any complaint reason.
  When processing or saving a complaint document without specifying complaint reasons.
  Possibly during complaint confirmation or completion steps where complaint reasons are mandatory.
  
  
  Solution
  To resolve this error, ensure that at