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How To Fix WS651 - Interface error, Incoterms cannot be processed.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 651

  • Message text: Interface error, Incoterms cannot be processed.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS651 - Interface error, Incoterms cannot be processed. ?

    The SAP error message WS651: Interface error, Incoterms cannot be processed typically occurs during the processing of purchasing documents or sales documents where Incoterms (International Commercial Terms) are involved. This error indicates that the system encountered a problem while trying to process or transfer Incoterms data through an interface or during document processing.


    Cause

    1. Incorrect or Missing Incoterms Data:

      • The Incoterms code entered in the document is invalid, missing, or not maintained in the system.
      • The Incoterms version/date is not maintained or mismatched.
    2. Interface or ALE/IDoc Issues:

      • When data is transferred between systems (e.g., from SAP ERP to SAP SCM or between client systems), the Incoterms data might not be correctly mapped or transferred.
      • The IDoc segment related to Incoterms (e.g., E1EDK14 in ORDERS IDoc) is missing or contains incorrect data.
    3. Configuration Issues:

      • Incoterms are not properly configured in the system (transaction OVK1 for Incoterms maintenance).
      • The system expects Incoterms in a certain format or version, but the data does not comply.
    4. Custom Enhancements or User Exits:

      • Custom code or user exits that process Incoterms might be causing errors due to incorrect handling.

    Solution

    1. Check and Correct Incoterms Data:

      • Verify the Incoterms code entered in the document is valid and maintained in the system.
      • Use transaction OVK1 to check the list of valid Incoterms and their versions.
      • Ensure the Incoterms version/date is consistent with the document date.
    2. Review Interface/IDoc Data:

      • If the error occurs during IDoc processing, check the IDoc segments related to Incoterms (e.g., E1EDK14).
      • Use transaction WE02 or WE05 to display IDocs and verify the Incoterms data.
      • Correct the mapping or data in the sending system if necessary.
    3. Check Configuration:

      • Ensure Incoterms are properly configured in the system.
      • Verify that the system settings for Incoterms correspond to the business requirements.
    4. Debug or Review Custom Code:

      • If custom enhancements or user exits are involved, debug or review the code to ensure Incoterms are handled correctly.
    5. SAP Notes and Support:

      • Check for relevant SAP Notes that address known issues with Incoterms processing.
      • Example SAP Note: Note 1234567 (hypothetical) might provide a fix or workaround.

    Related Information

    • Transaction Codes:

      • OVK1 – Maintain Incoterms
      • WE02 / WE05 – Display IDocs
      • ME21N / VA01 – Create Purchase Order / Sales Order (where Incoterms are entered)
    • IDoc Segment for Incoterms:

      • E1EDK14 – Incoterms segment in ORDERS IDoc
    • Incoterms Versions:

      • Incoterms are updated periodically (e.g., Incoterms 2010, 2020). Ensure the system supports the version used.
    • Common Incoterms Codes:

      • EXW, FOB, CIF, DDP, etc.

    Summary

    Aspect Details
    Cause Invalid/missing Incoterms data, interface/IDoc issues, configuration errors, custom code
    Solution Validate Incoterms codes, check configuration (OVK1), verify IDoc data, debug custom code
    Related Info Transactions OVK1, WE02, ME21N; IDoc segment E1EDK14; SAP Notes for Incoterms issues

    If you provide more context (e.g., when exactly the error occurs, transaction, interface involved), I can help with more specific troubleshooting steps.

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