Stop googling SAP errors. Use our Free Essentials plan instead - no credit card needed. Start Now

Close

How To Fix WS587 - Terms of payment changed from &1 to &2. Adjusting payment key


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 587

  • Message text: Terms of payment changed from &1 to &2. Adjusting payment key

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WS587 - Terms of payment changed from &1 to &2. Adjusting payment key ?

    Certainly! Here's a detailed explanation of the SAP error message:


    SAP Message:

    WS587 - Terms of payment changed from &1 to &2. Adjusting payment key


    Cause:

    This message occurs during the processing of financial documents (such as vendor invoices or customer payments) when the terms of payment (payment terms) have been changed from one value (&1) to another (&2). Because the payment terms influence the due date and the payment method, SAP automatically adjusts the payment key accordingly to ensure the payment run and clearing processes work correctly.

    In other words, the system detects a discrepancy between the originally entered terms of payment and the current terms of payment, and it updates the payment key to match the new terms.


    When does it occur?

    • When you change the terms of payment on an invoice or credit memo.
    • When the system automatically updates payment terms during document processing.
    • During automatic clearing or payment proposal runs where payment terms are recalculated or adjusted.
    • When posting or changing vendor/customer line items and the terms of payment differ from the original.

    What does it mean?

    • The system is informing you that it has detected a change in the terms of payment.
    • To maintain consistency and correctness in payment processing, SAP adjusts the payment key (which controls how payments are processed, e.g., partial payment, full payment, etc.).
    • This is usually an informational message (warning or info), not an error that stops processing.

    Solution / How to handle it:

    • Review the terms of payment: Check if the change in terms of payment is intentional and correct.
    • Verify the payment key: Ensure that the adjusted payment key aligns with your payment processing requirements.
    • Accept the message: Since this is typically an informational message, you can proceed with the posting or processing.
    • If unexpected: Investigate why the terms of payment changed. It could be due to master data changes, user input errors, or system defaults.
    • Adjust master data if needed: If the terms of payment are incorrect in the vendor/customer master or document, correct them to avoid repeated changes.
    • Check configuration: Payment terms and payment keys are linked in customizing (transaction code OBB8 for payment terms, and OBB9 for payment methods). Ensure these are set up correctly.

    Related Information:

    • Terms of Payment (ZTERM): Defines the payment due date, cash discount periods, etc.
    • Payment Key: Controls how payments are processed in the system (e.g., full payment, partial payment, payment block).
    • Transaction Codes:
      • FB60 / FB70: Enter vendor/customer invoices.
      • F-28 / F-53: Post incoming/outgoing payments.
      • OBB8: Customize terms of payment.
      • OBB9: Customize payment methods.
    • SAP Notes: Sometimes SAP releases notes related to payment processing and terms of payment changes.
    • Payment Run (F110): The payment key and terms of payment influence the payment proposal and run.

    Summary:

    The message WS587 is an informational message indicating that the system has detected a change in the terms of payment and has adjusted the payment key accordingly to maintain payment processing integrity. Usually, no action is required unless the change is unexpected or incorrect, in which case you should review and correct the terms of payment or related master data/configuration.


    If you want, I can help you with specific steps to check or correct the terms of payment or payment key settings!

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author