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How To Fix WS238 - Company code &1 of sales org. &2 is different from the transferred &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 238

  • Message text: Company code &1 of sales org. &2 is different from the transferred &3

  • Show details Hide details
  • What causes this issue?

    Company code &V1&, which is assigned to sales organization &V2&, is
    different from company code &V3& in the document header.

    System Response

    This document cannot be processed further.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WS238 - Company code &1 of sales org. &2 is different from the transferred &3 ?

    Certainly! Here's a detailed explanation of the SAP error message WS238:


    SAP Error Message: WS238

    Text:
    Company code &1 of sales org. &2 is different from the transferred &3


    Cause:

    This error occurs when there is a mismatch between the company code assigned to a sales organization in the system and the company code that is being transferred or referenced in a particular transaction or master data record.

    In SAP, each sales organization is assigned to exactly one company code. If during a transaction (such as sales order processing, delivery, billing, or master data maintenance), the system detects that the company code related to the sales organization does not match the company code being used or transferred, it throws this error.

    Typical scenarios include:

    • Attempting to create or process a sales document where the sales organization belongs to a different company code than the one specified.
    • Data inconsistencies in master data (e.g., customer master, sales area data).
    • Incorrect assignment or configuration in IMG (Implementation Guide) where sales org and company code assignments are not aligned.
    • Cross-company code transactions that are not supported or incorrectly set up.

    Solution:

    1. Check Sales Organization to Company Code Assignment:

      • Go to transaction OVX5 or SPRO ? Enterprise Structure ? Assignment ? Sales and Distribution ? Assign Sales Organization to Company Code.
      • Verify that the sales organization (&2) is correctly assigned to the company code (&1).
    2. Verify the Company Code in the Transaction:

      • Check the company code being used in the transaction or master data (&3).
      • Ensure that the company code matches the one assigned to the sales organization.
    3. Correct Master Data:

      • If the error occurs during sales order or customer master data processing, verify the sales area data in the customer master (transaction XD01/XD02/XD03).
      • Make sure the sales area (sales org, distribution channel, division) corresponds to the correct company code.
    4. Adjust Configuration if Needed:

      • If the business process requires cross-company code sales organizations, consider revising the organizational structure or business process.
      • SAP standard does not allow a sales organization to be assigned to multiple company codes.
    5. Data Consistency Check:

      • Run consistency checks or reports to identify mismatches between sales org and company code assignments.
      • Correct any inconsistencies found.

    Related Information:

    • Transaction Codes:

      • OVX5: Assign Sales Organization to Company Code
      • XD01/XD02/XD03: Customer Master Data Maintenance
      • VA01: Create Sales Order
      • SPRO: Customizing (IMG)
    • SAP Notes:

      • Check SAP Notes related to sales organization and company code assignment for your SAP version if the problem persists.
    • Organizational Structure:

      • Sales Organization is always assigned to one Company Code.
      • Distribution Channel and Division are assigned to Sales Organization.
      • Company Code represents a legal entity in SAP FI.

    Summary:

    The error WS238 indicates a mismatch between the company code assigned to the sales organization and the company code being used in the transaction or master data. To resolve it, verify and correct the assignment of sales organization to company code and ensure consistency in the transaction data.


    If you provide the exact transaction or scenario where this error occurs, I can help with more specific guidance.

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