How To Fix WRF_PRC_OTB021 - Missing material hierarchy ID

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_PRC_OTB - Purchasing, Open-To-Buy, Seasonal Procurement Messages

• Message number: 021

• Message text: Missing material hierarchy ID

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_PRC_OTB021 - Missing material hierarchy ID ?

  The SAP error message WRF_PRC_OTB021, which indicates "Missing material hierarchy ID," typically occurs in the context of SAP's Retail or Merchandise Management modules. This error suggests that the system is unable to find a valid material hierarchy ID for a specific material or product, which is necessary for various processes such as pricing, inventory management, or reporting.
  Cause:
  
  Missing Configuration: The material hierarchy ID may not be configured in the system for the specific material or product category.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing entries in the material master or hierarchy tables.
  Incorrect Material Type: The material type being used may not be compatible with the expected hierarchy structure.
  Hierarchy Not Assigned: The material may not be assigned to any hierarchy, or the hierarchy itself may not be active.
  
  Solution:
  
  
  Check Material Master Data:
  
  Go to the material master record (transaction code MM03) and verify if the material hierarchy ID is assigned correctly.
  Ensure that the material is assigned to the correct hierarchy level.
  
  
  
  Maintain Material Hierarchy:
  
  Use transaction code OMSH to maintain the material hierarchy. Ensure that the relevant hierarchy is defined and that the materials are assigned to it.
  
  
  
  Review Configuration:
  
  Check the configuration settings in SPRO (SAP Reference IMG) under the Retail or Merchandise Management sections to ensure that the material hierarchy is properly set up.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the material master data to identify any discrepancies. This can often be done using transaction codes like MM02 or MM01 to update or create records.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to material hierarchy and pricing to ensure that all necessary steps have been followed.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance, especially if there are custom developments or configurations involved.
  
  
  
  Related Information:
  
  Transaction Codes: MM03 (Display Material), MM02 (Change Material), OMSH (Maintain Material Hierarchy).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Material Hierarchy: Understand the structure and purpose of material hierarchies in SAP, as they are crucial for categorizing products and managing pricing strategies.
  
  By following these steps, you should be able to identify and resolve the issue related to the WRF_PRC_OTB021 error message in SAP.