How To Fix WP3ROLES028 - User &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: WP3ROLES - Portal Role Maintenance

• Message number: 028

• Message text: User &1 does not exist

What causes this issue?

The portal has sent role assignments for user "&V1&", but this user
does not exist in the SAP system.

System Response

How to fix this error?

Check with the portal administrator that the SAP user name is correct
and that the user should be created in this system.
You must do this manually in transaction SU01.

Procedure for System Administrators

Syntactically incorrect SAP user names (for example those with lower
case letters) indicate an error on the portal side.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WP3ROLES028 - User &1 does not exist ?

  Certainly! Here's a detailed explanation for the SAP error message WP3ROLES028: User &1 does not exist:
  
  Error Message
  WP3ROLES028: User &1 does not exist
  
  Cause
  This error occurs when the system tries to assign or reference a user ID that does not exist in the SAP user master records (table USR02). Typically, this happens during workflow role assignments, user validations, or when a user is specified in a workflow step or role but the user ID is not found in the system.
  Common scenarios include:
  
  The user ID was mistyped or incorrectly entered.
  The user has been deleted or locked in the system.
  The user has not been created yet.
  The user ID is referenced in a workflow or role but does not exist in the user master data.
  
  
  Solution
  
  
  Verify User Existence:
  
  Use transaction SU01 to check if the user ID exists.
  If the user does not exist, create the user or correct the user ID in the workflow or role assignment.
  
  
  
  Check User Status:
  
  If the user exists but is locked or inactive, unlock or activate the user using SU01.
  
  
  
  Correct Workflow or Role Assignments:
  
  Review the workflow or role configuration where the user ID is referenced.
  Correct any typos or replace the user ID with a valid one.
  
  
  
  Check User Synchronization:
  
  In some cases, user data might not be synchronized properly between systems (e.g., between SAP and an external identity provider).
  Ensure user master data is consistent and synchronized.
  
  
  
  Transport or System Copy Issues:
  
  If this error appears after a system copy or transport, verify that user master data has been properly transported or recreated.
  
  
  
  
  Related Information
  
  Transaction SU01: User maintenance.
  Table USR02: Contains user master records.
  Workflow Role Assignments: Check roles and workflow steps where the user is assigned.
  User Lock/Unlock: Use SU01 to unlock users.
  SAP Notes: Check for any SAP Notes related to WP3ROLES028 for specific patches or updates.
  
  
  Summary
  The error WP3ROLES028 indicates that the system cannot find the specified user ID. The resolution involves verifying the user ID, ensuring the user exists and is active, and correcting any references in workflows or roles.
  
  If you need help with a specific scenario or further troubleshooting steps, feel free to provide more context!