How To Fix WP3ROLES016 - Portal role is deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: WP3ROLES - Portal Role Maintenance

• Message number: 016

• Message text: Portal role is deleted

What causes this issue?

This role is flagged as deleted in SAP Enterprise Portal.

System Response

As long as authorization roles exist that are derived from this portal
role, there is a warning.

How to fix this error?

We recommend deleting the subordinate authorization roles using the
role maintenance report.
You can then remove the portal role line by choosing "Utilities -->
Clean up data".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WP3ROLES016 - Portal role is deleted ?

  The SAP error message WP3ROLES016: Portal role is deleted typically occurs in the context of SAP Enterprise Portal or SAP NetWeaver Portal when a user tries to access a portal role that no longer exists or has been deleted from the system.
  
  Cause
  
  The portal role assigned to the user has been deleted or is no longer available in the SAP Enterprise Portal.
  The user’s role assignment in the backend system (e.g., SAP ERP or SAP S/4HANA) still references a portal role that has been removed.
  Synchronization issues between the backend system and the portal system, causing outdated role information to persist.
  The role might have been renamed or moved, but the user assignment was not updated accordingly.
  
  
  Solution
  
  
  Verify Role Existence in Portal:
  
  Log in to the SAP Enterprise Portal as an administrator.
  Navigate to the Role Administration or Content Administration.
  Check if the role mentioned in the error message exists.
  
  
  
  Check User Role Assignments:
  
  In the backend system (e.g., SAP ERP), check the user’s role assignments.
  Use transaction codes like PFCG to verify the roles assigned to the user.
  Identify if any assigned role references the deleted portal role.
  
  
  
  Reassign or Remove Deleted Roles:
  
  If the role is deleted, remove it from the user’s assignments.
  Assign a valid portal role that provides the required access.
  
  
  
  Synchronize Roles:
  
  Perform a synchronization between the backend system and the portal system.
  Use tools like User Synchronization or Role Synchronization in the SAP Enterprise Portal.
  This ensures that the portal roles and user assignments are up to date.
  
  
  
  Check Role Transport and Import:
  
  If roles were recently transported, verify that the transport was successful.
  Re-import or re-transport roles if necessary.
  
  
  
  Clear Cache and Restart Services:
  
  Sometimes, portal cache might cause outdated role information to persist.
  Clear the portal cache and restart the portal services if needed.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  PFCG – Role maintenance in SAP backend.
  Portal Administration tools – for role and user management.
  
  
  
  SAP Notes:
  
  Check SAP Notes related to portal role synchronization issues.
  
  
  
  User Synchronization:
  
  SAP Enterprise Portal uses user synchronization to keep user data consistent between backend and portal.
  
  
  
  Role Management Best Practices:
  
  Avoid deleting roles without updating user assignments.
  Use role transport and synchronization carefully to maintain consistency.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  User assigned to a portal role that has been deleted or is missing in the portal system.
  
  
  Solution
  Verify and update user role assignments, synchronize roles between backend and portal, clear cache if needed.
  
  
  Related
  Use PFCG for role checks, portal role administration, user synchronization, SAP Notes on portal roles.
  
  
  
  
  If you provide the exact scenario or system details, I can help with more specific steps or commands.