How To Fix WP785 - Document & rejected by &

SAP Error Message - Details

• Message type: E = Error

• Message class: WP - Messages from POS interface

• Message number: 785

• Message text: Document & rejected by &

What causes this issue?

Previous status of document was &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WP785 - Document & rejected by & ?

  The SAP error message WP785: Document & rejected by & typically occurs in the context of Workflow Processing or Document Management within SAP, especially when a document or workflow step is rejected by a user or agent.
  
  Meaning of the Message
  
  Message ID: WP (Workflow)
  Message Number: 785
  Text: Document & rejected by &
  
  The placeholders & are replaced at runtime by:
  
  The document number or identifier
  The user or agent who rejected the document
  
  This message indicates that a workflow step or document processing was rejected by a particular user.
  
  Cause
  
  The document or workflow item was sent for approval or processing.
  The responsible user or agent explicitly rejected the document or workflow step.
  This rejection triggers the message WP785 to inform the system or the user that the document was rejected.
  
  Common scenarios include:
  
  Approval workflows where a manager or approver rejects a purchase order, invoice, or other business document.
  Document management workflows where a document check or validation step is rejected.
  Custom workflows where rejection is part of the process flow.
  
  
  Solution
  
  
  Check the Rejection Reason:
  
  Review the workflow log or document history to find the reason for rejection.
  The rejecting user may have provided comments or reasons.
  
  
  
  Communicate with the Rejecting User:
  
  Contact the user who rejected the document to understand the cause.
  Clarify if the rejection was due to incorrect data, missing information, or other issues.
  
  
  
  Correct the Document or Data:
  
  Make necessary corrections or updates to the document or related data.
  Ensure all required fields and validations are met.
  
  
  
  Resubmit or Restart the Workflow:
  
  After corrections, resubmit the document for approval.
  In some cases, the workflow may need to be restarted or manually triggered again.
  
  
  
  Check Workflow Configuration:
  
  If rejections are unexpected, verify the workflow design and approval steps.
  Ensure that the workflow agents and conditions are correctly set.
  
  
  
  SAP Notes and Support:
  
  If the rejection seems erroneous or due to a system issue, check SAP Notes for related bugs or patches.
  Contact SAP Support if needed.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SWI1 - Work Item Selection (to view workflow items)
  SWIA - Work Item Administration
  SBWP - SAP Business Workplace (to check workflow inbox)
  ME23N or relevant document transaction (to check document status)
  
  
  
  Tables:
  
  SWWWIHEAD - Workflow Work Item Header
  SWWLOGHIST - Workflow Log History
  
  
  
  SAP Help:
  
  SAP Workflow documentation for handling rejections and error messages.
  Business process documentation related to the specific document type.
  
  
  
  
  Summary
  
  
  
  Aspect
  Description
  
  
  
  
  Cause
  Document or workflow step rejected by user.
  
  
  Effect
  Workflow stops or document marked as rejected.
  
  
  Solution
  Review rejection reason, correct data, resubmit.
  
  
  Tools
  Workflow logs (SWI1), SAP Business Workplace (SBWP).
  
  
  
  
  If you provide the exact context (module, transaction, document type), I can help with more specific guidance.