How To Fix WP787 - Document & changed by system

SAP Error Message - Details

• Message type: E = Error

• Message class: WP - Messages from POS interface

• Message number: 787

• Message text: Document & changed by system

What causes this issue?

Previous status of document was &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WP787 - Document & changed by system ?

  SAP Error Message:
  
  WP787 - Document & changed by system
  
  Cause:
  The error message WP787 typically occurs in SAP when a document (such as a work order, maintenance order, or related document) has been changed or updated by the system automatically, rather than by a user. This can happen during background processing, system updates, or when certain automatic functions or user exits modify the document.
  In many cases, the message is informational or a warning indicating that the document you are trying to process or edit has been changed by the system since you last accessed it. This is to prevent inconsistencies or overwriting changes made by system processes.
  
  When does it occur?
  
  When a document is locked or updated by a background job or system process.
  When a user tries to change a document that has been updated by the system after the user last accessed it.
  During automatic updates triggered by system functions, user exits, or BAdIs.
  When there is a conflict between user changes and system changes.
  
  
  Solution:
  
  
  Refresh the Document:
  
  Before making changes, refresh or reload the document to get the latest version updated by the system.
  This ensures you are working on the most current data.
  
  
  
  Check for Locks:
  
  Use transaction SM12 to check if the document is locked by another user or process.
  If locked by a system process, wait until the process completes.
  
  
  
  Review Background Jobs:
  
  Check if any background jobs or batch processes are running that might be updating the document.
  Coordinate changes to avoid conflicts.
  
  
  
  Check Custom Code/User Exits:
  
  If custom enhancements or user exits are modifying the document automatically, review their logic.
  Ensure that these modifications are necessary and do not conflict with user changes.
  
  
  
  Reprocess or Recreate Document:
  
  If the document is in an inconsistent state, consider reprocessing or recreating it if possible.
  
  
  
  Consult SAP Notes:
  
  Search SAP Support Portal for notes related to message WP787 for specific patches or fixes.
  
  
  
  
  Related Information:
  
  Transaction Codes: IW32 (Change Maintenance Order), IW33 (Display Maintenance Order), CO02 (Change Production Order), etc., depending on document type.
  Lock Management: SM12 (Lock Entries)
  Background Job Monitoring: SM37
  SAP Notes: Check SAP OSS Notes for any known issues related to WP787.
  User Exits/BAdIs: Review any custom enhancements that might update documents automatically.
  
  
  Summary:
  
  WP787 indicates the document was changed by the system.
  Refresh the document before editing.
  Check for locks and background jobs.
  Review custom code that might update documents.
  Consult SAP Notes for fixes or patches.
  
  If you provide the exact transaction or document type, I can help with more specific guidance.