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Message type: E = Error
Message class: WOST_WSGM_GR_MODEL - Retail Store GM: Messages for Model Object
Message number: 016
Message text: Enter a reference document number
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WOST_WSGM_GR_MODEL016
- Enter a reference document number ?The SAP error message WOST_WSGM_GR_MODEL016 with the description "Enter a reference document number" typically occurs in the context of goods movement or inventory management processes. This error indicates that the system requires a reference document number to proceed with the transaction you are attempting to execute.
Cause:
- Missing Reference Document: The most common cause of this error is that the user has not entered a required reference document number in the relevant field. This could be a purchase order number, delivery note, or any other document that serves as a reference for the transaction.
- Configuration Issues: There may be configuration settings in the SAP system that require a reference document for certain transactions, and these settings may not be aligned with the current process.
- User Input Error: The user may have overlooked entering the reference document number or may have entered it incorrectly.
Solution:
- Enter the Reference Document Number: The immediate solution is to check the transaction screen where the error occurred and ensure that you enter a valid reference document number in the appropriate field.
- Check Document Type: Ensure that the document type you are trying to reference is valid and exists in the system. For example, if you are referencing a purchase order, make sure that the purchase order number is correct and that it is not closed or deleted.
- Review Configuration: If you believe that the reference document should not be mandatory for the transaction you are performing, consult with your SAP administrator or functional consultant to review the configuration settings related to the transaction.
- Consult Documentation: Refer to SAP documentation or help resources for the specific transaction you are working on to understand the requirements for entering a reference document.
Related Information:
If the issue persists after following these steps, it may be beneficial to engage with your SAP support team for further investigation.
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