How To Fix WOST_WSGM_GR_MODEL014 - No reference document could be found

SAP Error Message - Details

• Message type: E = Error

• Message class: WOST_WSGM_GR_MODEL - Retail Store GM: Messages for Model Object

• Message number: 014

• Message text: No reference document could be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WOST_WSGM_GR_MODEL014 - No reference document could be found ?

  The SAP error message WOST_WSGM_GR_MODEL014 with the description "No reference document could be found" typically occurs in the context of Goods Receipt (GR) processing or when trying to reference a document that is expected to exist in the system but cannot be found. This error can arise in various scenarios, such as during the posting of a goods receipt, when trying to create a follow-on document, or when attempting to access a document that should have been created previously.
  Causes:
  
  Missing Document: The reference document (like a purchase order, production order, or delivery) that you are trying to use does not exist in the system.
  Incorrect Document Number: The document number you are entering may be incorrect or mistyped.
  Document Deletion: The document may have been deleted or archived, making it unavailable for reference.
  Authorization Issues: The user may not have the necessary authorizations to view or access the document.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data model that prevent the system from finding the document.
  
  Solutions:
  
  Verify Document Existence: Check if the reference document exists in the system. You can do this by using transaction codes like ME23N (for purchase orders) or MB03 (for material documents) to search for the document.
  Check Document Number: Ensure that the document number you are entering is correct. Double-check for any typos or formatting issues.
  Review Deletion/Archiving: If the document was deleted or archived, you may need to restore it or create a new document as needed.
  Authorization Check: Ensure that you have the necessary authorizations to access the document. You may need to contact your SAP security team to verify your access rights.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or information that might provide more context about the issue.
  Data Consistency Check: If you suspect data consistency issues, you may need to run consistency checks or consult with your SAP Basis team to investigate further.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), MB03 (Display Material Document), and MIGO (Goods Movement).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  Documentation: Review SAP documentation or help files related to Goods Receipt processing and document referencing for additional insights.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further troubleshooting.