How To Fix WOST_WSGM_GR_MODEL015 - More than one reference document was found

SAP Error Message - Details

• Message type: E = Error

• Message class: WOST_WSGM_GR_MODEL - Retail Store GM: Messages for Model Object

• Message number: 015

• Message text: More than one reference document was found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WOST_WSGM_GR_MODEL015 - More than one reference document was found ?

  The SAP error message WOST_WSGM_GR_MODEL015 indicates that the system has found more than one reference document when it was expecting only one. This typically occurs in scenarios where a process is trying to reference a specific document (like a purchase order, sales order, or delivery) but multiple documents match the criteria, leading to ambiguity.
  Causes:
  
  Multiple Matches: The most common cause is that the selection criteria used to find the reference document are too broad, resulting in multiple documents being returned.
  Data Integrity Issues: There may be duplicate entries in the database that are causing the system to find more than one valid reference.
  Configuration Issues: Incorrect configuration in the system could lead to unexpected behavior when referencing documents.
  
  Solutions:
  
  Refine Selection Criteria: Review the criteria used to search for the reference document. Make it more specific to ensure that only one document is returned.
  Check for Duplicates: Investigate the database for duplicate entries that may be causing the issue. If duplicates are found, they may need to be resolved or cleaned up.
  Review Configuration: Check the configuration settings related to the document referencing process. Ensure that they are set up correctly to avoid ambiguity.
  Use Transaction Codes: If applicable, use transaction codes like SE16 or SE11 to analyze the tables involved and see what documents are being returned.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional insights or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Logs: Review transaction logs to understand the context in which the error occurred. This can provide insights into what was being processed at the time.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same problem and found solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.