How To Fix WOST_WSGM_GR_MODEL013 - No reference documents found for the search criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: WOST_WSGM_GR_MODEL - Retail Store GM: Messages for Model Object

• Message number: 013

• Message text: No reference documents found for the search criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WOST_WSGM_GR_MODEL013 - No reference documents found for the search criteria ?

  The SAP error message WOST_WSGM_GR_MODEL013 ("No reference documents found for the search criteria") typically occurs when a user is trying to search for reference documents in the system, but the search criteria provided do not match any existing documents. This can happen in various SAP modules, particularly in the context of Goods Receipt (GR) or other document-related transactions.
  Causes:
  
  Incorrect Search Criteria: The most common cause is that the search criteria entered (such as document number, date range, or other filters) do not match any existing records in the database.
  Document Not Created: The document you are trying to reference may not have been created yet or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to view certain documents.
  Data Synchronization Issues: If the system is integrated with other systems, there may be delays or issues in data synchronization.
  Filters Applied: There may be filters applied in the search that are too restrictive.
  
  Solutions:
  
  Verify Search Criteria: Double-check the search criteria you are using. Ensure that all fields are filled out correctly and that you are using the correct document types.
  Check Document Existence: Confirm that the document you are trying to reference actually exists in the system. You can do this by searching for it using broader criteria.
  Review Authorizations: Ensure that you have the necessary authorizations to view the documents. If not, contact your system administrator to grant the required permissions.
  Remove Filters: If you have applied any filters, try removing them to see if that allows you to find the documents.
  Consult Logs: Check system logs or error logs for any additional information that might indicate why the documents are not found.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like MIGO (Goods Movement), MB51 (Material Document List), or others related to document management.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  User Manuals: Refer to user manuals or training materials for guidance on how to properly search for documents in the SAP system.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.