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How To Fix WO802 - Folder not specified


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WO - WF: Messages for Workflow Wizards

  • Message number: 802

  • Message text: Folder not specified

  • Show details Hide details
  • What causes this issue?

    You wanted to call the method CreateListObject and have made no entry
    for the storage folder.

    System Response

    The method CreateListObject was terminated by an exception.

    How to fix this error?

    Ensure that the parameter FOLDER has a value when methods are called
    and restart the process.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WO802 - Folder not specified ?

    Certainly! Here's a detailed explanation for the SAP error message WO802 - Folder not specified:


    SAP Error Message: WO802 - Folder not specified


    Cause:

    The error WO802 - Folder not specified typically occurs in SAP when the system expects a folder or directory path to be specified for a particular operation, but this information is missing or not maintained. This is common in scenarios involving document management, workflow attachments, or when the system tries to save or retrieve files/documents related to work orders, notifications, or workflows.

    For example:

    • When attaching documents to a work order or notification, the system requires a folder path to store or retrieve the document.
    • When using SAP Document Management System (DMS) or ArchiveLink, the folder or storage location must be defined.
    • In workflow scenarios, if a folder path for storing attachments or logs is not maintained, this error can occur.

    Solution:

    To resolve the WO802 Folder not specified error, follow these steps:

    1. Check Folder/Storage Location Configuration:

      • Verify that the folder or storage location is maintained in the relevant customizing or master data.
      • For Document Management System (DMS), check the storage category and storage location settings.
      • For ArchiveLink, ensure the logical folder or storage system is properly configured.
    2. Maintain Folder Path in the Relevant Object:

      • If the error occurs during document attachment, ensure that the folder path is specified in the document info record or the object where the document is being attached.
      • In case of workflows, check the workflow container or task settings to ensure the folder path is provided.
    3. Check User-Specific or System-Wide Settings:

      • Sometimes, the folder path might be missing in user parameters or system profiles.
      • Check transaction codes like OAAD (Document Management) or OAC0 (ArchiveLink) for folder settings.
    4. Review Authorization:

      • Ensure the user has the necessary authorizations to access or specify the folder.
    5. Consult SAP Notes:

      • Search for SAP Notes related to WO802 for any known issues or patches.

    Related Information:

    • Transaction Codes:

      • IW31 / IW32 / IW33 – Work Order processing (where document attachments might be done)
      • CV01N / CV02N / CV03N – Document Management System transactions
      • OAC0 – ArchiveLink Customizing
      • OAAD – Document Management System customizing
    • SAP Modules:

      • Plant Maintenance (PM)
      • Document Management System (DMS)
      • Workflow (WF)
      • ArchiveLink
    • Common Scenarios:

      • Attaching documents to maintenance orders or notifications without specifying a folder.
      • Workflow tasks that require saving attachments or logs to a folder.
      • Missing configuration in DMS or ArchiveLink storage categories.

    Summary:

    The WO802 Folder not specified error arises because the system expects a folder path for storing or retrieving documents related to work orders or workflows, but this path is missing. The solution involves maintaining the folder path in the relevant configuration or master data, ensuring proper setup in DMS or ArchiveLink, and verifying user authorizations.


    If you provide the exact transaction or process where this error occurs, I can give more tailored guidance.

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