How To Fix WEBFI_MASTER290 - The old and new bank details do not relate to the same customer

SAP Error Message - Details

• Message type: E = Error

• Message class: WEBFI_MASTER - Web Financials: Business Partner Master Data

• Message number: 290

• Message text: The old and new bank details do not relate to the same customer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WEBFI_MASTER290 - The old and new bank details do not relate to the same customer ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WEBFI_MASTER290 - The old and new bank details do not relate to the same customer
  
  Cause:
  This error occurs when you attempt to update or change bank details in SAP (typically in the context of vendor or customer master data or payment transactions), and the system detects that the old bank details you provided do not belong to the same customer/vendor as the new bank details you are trying to assign.
  In other words, the system performs a consistency check to ensure that the bank account being replaced (old bank details) and the new bank account belong to the same business partner (customer or vendor). If they do not match, the system throws this error to prevent incorrect or fraudulent changes.
  
  When does it typically occur?
  
  During bank master data changes in customer/vendor master records.
  When updating bank details via payment transactions or bank master maintenance.
  When using certain SAP Fiori apps or web interfaces for bank data maintenance.
  When performing mass changes or data migration involving bank details.
  
  
  Solution:
  
  
  Verify Customer/Vendor Assignment:
  
  Check that the old bank details you are trying to replace actually belong to the customer/vendor in question.
  Use transaction codes like FD03 (Display Customer), FK03 (Display Vendor), or FI12 (Bank Master) to verify bank details assigned to the customer/vendor.
  
  
  
  Check Bank Account Numbers:
  
  Confirm that the old bank account number is correctly entered and matches the existing bank details for the customer/vendor.
  Ensure no typos or formatting issues (e.g., spaces, special characters).
  
  
  
  Correct the Bank Details:
  
  If the old bank details do not belong to the customer/vendor, correct the input to reflect the actual bank details.
  If you intended to add a new bank account without replacing an old one, ensure you are using the correct process (e.g., adding a new bank account rather than replacing).
  
  
  
  Data Consistency:
  
  Ensure that the bank country, bank key, and account number are consistent and valid.
  Check if the bank master data is correctly maintained in the system.
  
  
  
  Authorization Check:
  
  Verify that you have the necessary authorizations to change bank details for the customer/vendor.
  
  
  
  Consult Logs and Documentation:
  
  Review application logs or change documents to understand previous changes to bank details.
  Check if there are any custom validations or user exits that might cause this error.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  FD03 - Display Customer
  FK03 - Display Vendor
  FI12 - Bank Master Data
  BP - Business Partner (for newer SAP systems)
  FI01 / FI02 - Bank Account Maintenance
  
  
  
  Notes and SAP KBAs:
  
  Check SAP Notes related to bank master data changes and error WEBFI_MASTER290.
  Sometimes, this error can be related to custom validations or enhancements in your SAP system.
  
  
  
  Business Process:
  
  Always ensure that bank details changes follow your organization's internal controls and approval processes.
  Changes to bank details are sensitive and should be audited.
  
  
  
  
  Summary:
  The error WEBFI_MASTER290 indicates a mismatch between the old and new bank details with respect to the customer/vendor. To resolve it, verify and correct the bank details so that both old and new bank accounts belong to the same customer/vendor before proceeding with the update.
  
  If you need help with a specific scenario or transaction where this error occurs, please provide more details!