How To Fix WO564 - Select only one entry in the list

SAP Error Message - Details

• Message type: E = Error

• Message class: WO - WF: Messages for Workflow Wizards

• Message number: 564

• Message text: Select only one entry in the list

What causes this issue?

This function is only supported when <ZH>one</> work item is selected.

System Response

The function was aborted by the system.

How to fix this error?

Choose <LS>Delete all selections</> and then select <ZH>one</> entry.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WO564 - Select only one entry in the list ?

  The SAP error message WO564 ("Select only one entry in the list") typically occurs when a user attempts to perform an action that requires a single selection from a list, but multiple entries are selected instead. This can happen in various SAP transactions or reports where the system expects the user to choose only one item for processing.
  Cause:
  
  Multiple Selections: The user has selected more than one item from a list or table when the action requires a single selection.
  User Interface Design: Some SAP screens are designed to allow only one selection for certain operations, and the system enforces this rule to prevent ambiguity in processing.
  Incorrect User Action: The user may have inadvertently selected multiple entries, possibly by using keyboard shortcuts or mouse actions.
  
  Solution:
  
  Single Selection: Review the list and ensure that only one entry is selected before proceeding with the action. You can do this by clicking on a single row or using the appropriate selection method (e.g., radio buttons).
  Deselect Other Entries: If multiple entries are highlighted, click on the desired entry again to deselect it or use the "Ctrl" key (or equivalent) to select only the desired entry.
  Check for Filters: If applicable, apply filters to narrow down the list to find the specific entry you need to select.
  Review Documentation: Consult the SAP documentation or help resources for the specific transaction or report you are using to understand the selection requirements.
  
  Related Information:
  
  Transaction Codes: The error can occur in various transaction codes (T-codes) depending on the context, such as in inventory management, order processing, or reporting.
  User Training: Providing training to users on how to navigate SAP interfaces and make selections can help reduce the occurrence of this error.
  SAP Notes: Check SAP Notes or the SAP Support Portal for any updates or patches related to the specific transaction or module you are working with, as there may be known issues or enhancements.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or system administrator for further assistance.