How To Fix WL862 - Work item &: Dependent work item & cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 862

• Message text: Work item &: Dependent work item & cannot be deleted

What causes this issue?

The dependent workflow work items of the specified work item could not
be deleted.
This error message is output if the underlying work items could not be
completely deleted when a workflow item was deleted.

System Response

The specified workflow work item was not deleted. The work item tree
underlying it may have been partly deleted.

How to fix this error?

Check whether this is the case and if it is which parts of the tree
have already been deleted. You may need to correct inconsistencies by
deleting work items individually step by step.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL862 - Work item &: Dependent work item & cannot be deleted ?

  The SAP error message WL862 indicates that a work item cannot be deleted because it has dependent work items. This typically occurs in the context of workflow management within SAP, where work items are part of a larger workflow process.
  Cause:
  The error arises when you attempt to delete a work item that is linked to other work items. In SAP workflows, work items can have dependencies, meaning that one work item may rely on the completion or status of another. If you try to delete a work item that has dependent work items, the system prevents this action to maintain the integrity of the workflow.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Dependent Work Items:
  
  Use transaction code SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to find the dependent work items associated with the work item you are trying to delete.
  Check the workflow log to see the hierarchy and dependencies of the work items.
  
  
  
  Process or Delete Dependent Work Items:
  
  If the dependent work items are no longer needed, you may need to process or delete them first. Ensure that you have the necessary authorizations to do so.
  If the dependent work items are still required, you may need to complete or resolve them before you can delete the original work item.
  
  
  
  Check Workflow Configuration:
  
  Review the workflow configuration to understand the relationships between work items. This may involve checking the workflow definition in transaction SWDD (Workflow Builder).
  
  
  
  Consult Documentation or Support:
  
  If you are unsure about the dependencies or how to proceed, consult SAP documentation or reach out to your SAP support team for assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Overview
  SWDD: Workflow Builder
  SWI6: Workflow Log
  
  
  
  Workflow Concepts:
  
  Understanding the workflow structure and how work items are interrelated is crucial for managing workflows effectively in SAP.
  Familiarize yourself with the concepts of workflow templates, tasks, and events in SAP.
  
  
  
  Authorization:
  
  Ensure that you have the necessary authorizations to view and manage work items and workflows in your SAP system.
  
  
  
  By following these steps, you should be able to address the WL862 error and manage your work items effectively.