How To Fix WL864 - Work item &: Background job & cannot be scheduled (error &)

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 864

• Message text: Work item &: Background job & cannot be scheduled (error &)

What causes this issue?

An error occurred when scheduling the specified background job, which
is used for the deadline monitoring of the specified work item.

System Response

The action was terminated. It may not be possible to reverse all
changes made to the specified work item.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX
The specified error number should indicate possible reasons for the
error. It is possible that the system is in an inconsistent state. The
scheduled start of the specified background job must be compared with
the minimum date/time of all work items in table SWWDHMIN. It may be
necessary to delete the scheduled background job by hand and reschedule
it by calling report RSWWDHEX.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL864 - Work item &: Background job & cannot be scheduled (error &) ?

  The SAP error message WL864 indicates that a work item or background job cannot be scheduled due to a specific error. This error typically arises in the context of workflow or background processing in SAP systems. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Resource Availability: The system may not have enough resources (e.g., memory, CPU) to schedule the job.
  Job Configuration Issues: There may be misconfigurations in the job settings, such as incorrect parameters or missing required information.
  Authorization Issues: The user or system may lack the necessary authorizations to schedule the job.
  System Load: High system load or other jobs running concurrently may prevent the scheduling of new jobs.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system inconsistencies.
  
  Solutions:
  
  Check System Resources: Monitor system performance and ensure that there are sufficient resources available. You can use transaction codes like ST02 (Tune Summary) or ST03 (Workload Analysis) to analyze system performance.
  Review Job Configuration: Verify the job configuration settings in transaction SM37 (Job Monitoring) or SM36 (Define Background Job). Ensure that all required parameters are correctly set.
  Check Authorizations: Ensure that the user or the background job has the necessary authorizations. You can use transaction SU53 to analyze authorization issues.
  Reduce System Load: If the system is under heavy load, consider rescheduling jobs during off-peak hours or optimizing existing jobs to reduce resource consumption.
  Analyze Logs: Check the job logs for more detailed error messages. You can find logs in transaction SM37 or by checking the application logs (SLG1).
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SM36: Define Background Job
  SLG1: Application Log
  SU53: Authorization Check
  
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with the error details and any logs you have gathered.
  
  By following these steps, you should be able to identify the cause of the WL864 error and implement a solution to resolve it.