How To Fix WL847 - Work item &: Dependent work items cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 847

• Message text: Work item &: Dependent work items cannot be read

What causes this issue?

The dependent work items for the specified work item cannot be read.

System Response

The action was terminated.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL847 - Work item &: Dependent work items cannot be read ?

  The SAP error message WL847, which states "Work item &: Dependent work items cannot be read," typically occurs in the context of workflow management within SAP systems. This error indicates that the system is unable to retrieve information about dependent work items associated with a particular work item.
  Causes:
  
  Database Issues: There may be issues with the database that prevent the retrieval of work item data.
  Workflow Configuration: Incorrect or incomplete configuration of the workflow could lead to issues in accessing dependent work items.
  Authorization Issues: The user may not have the necessary authorizations to view or access the dependent work items.
  Work Item Deletion: The dependent work items may have been deleted or are in a state that prevents them from being accessed.
  System Performance: High load on the system or performance issues may lead to timeouts or failures in fetching data.
  
  Solutions:
  
  Check Database Connectivity: Ensure that the database is up and running and that there are no connectivity issues.
  Review Workflow Configuration: Verify the configuration of the workflow to ensure that all necessary settings are correctly defined.
  Authorization Check: Confirm that the user has the appropriate authorizations to access the work items. This can be done by checking the user's roles and permissions.
  Check Work Item Status: Investigate the status of the dependent work items to ensure they are not deleted or in an invalid state.
  System Performance Monitoring: Monitor system performance and check for any bottlenecks that may be affecting the retrieval of work items. Consider optimizing the system if necessary.
  Transaction Codes: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to analyze the work items and their statuses.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common errors.
  Workflow Logs: Review workflow logs for additional details that may provide insight into the cause of the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the WL847 error in your SAP system.