How To Fix WL840 - The following agents cannot be determiend: &

WL840 - Overview

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 840

• Message text: The following agents cannot be determiend: &

What causes this issue?

The agents of the type &V2& could not be determined for the specified
work item.
INCLUDE WF_BEARBEITERTYPEN OBJECT DOKU ID TX

System Response

The action was terminated.

How to fix this error?

Check the organizational assignment of the underlying task. If
applicable, also check the rule entered there and the function module
implementing it.
The excluded agents can only be determined via the workflow definition.
Therefore check this definition.

Error message extract from SAP system. Copyright SAP SE.

WL840 - Details

• The SAP error message WL840, which states "The following agents cannot be determined: &," typically occurs in the context of SAP Workflow. This error indicates that the system is unable to determine the appropriate agents (users or roles) for a workflow task. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Missing or Incorrect Agent Assignment: The workflow task may not have any agents assigned, or the assignment may be incorrect.
  User or Role Deactivation: The users or roles that are supposed to be assigned as agents may be inactive or deactivated in the system.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to view or access the agents.
  
  Configuration Issues: There may be issues in the workflow configuration or the underlying business logic that prevents agent determination.
  Custom Logic: If there is custom logic implemented for agent determination, it may not be functioning correctly.
  
  Solutions:
  
  
  Check Agent Assignment:
  
  Go