How To Fix WL835 - Work item &: List for reference work item cannot be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 835

• Message text: Work item &: List for reference work item cannot be saved

What causes this issue?

The list of selected work items which are to be processed together
cannot be saved.

System Response

The action was terminated, all selected work items remain unchanged.
INTERNAL NOTE: ERROR MESSAGE IS NOT CURRENTLY USED.

How to fix this error?

Please contact your workflow system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL835 - Work item &: List for reference work item cannot be saved ?

  The SAP error message WL835, which states "Work item &: List for reference work item cannot be saved," typically occurs in the context of workflow management within SAP. This error can arise due to various reasons related to the configuration or data integrity of the workflow.
  Causes:
  
  Missing or Incorrect Data: The work item may reference data that is incomplete or incorrect, preventing it from being saved.
  Authorization Issues: The user may not have the necessary permissions to save the work item.
  Workflow Configuration Errors: There may be issues with the workflow definition or configuration that prevent the work item from being processed correctly.
  System or Technical Issues: Temporary system issues or bugs in the SAP system can also lead to this error.
  
  Solutions:
  
  Check Data Completeness: Ensure that all required fields in the work item are filled out correctly. Validate the data being referenced by the work item.
  Review Authorizations: Verify that the user has the necessary authorizations to create or modify work items. This can be done by checking the user's roles and permissions in the SAP system.
  Workflow Configuration: Review the workflow configuration to ensure that it is set up correctly. This may involve checking the workflow template, task definitions, and any associated rules or conditions.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  Testing in Development: If possible, replicate the issue in a development or test environment to identify the root cause without affecting production data.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) and SWI2_FREQ (Work Item Overview) to help diagnose and manage work items.
  Workflow Monitoring: Use transaction SWI6 to monitor workflow instances and identify any stuck or problematic work items.
  Documentation: Review SAP documentation related to workflow management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the issue causing the WL835 error in SAP.