How To Fix WL772 - Not possible to reject processing of work item &

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 772

• Message text: Not possible to reject processing of work item &

What causes this issue?

This work item does not have the processing rejectable attribute.
This was specified when the workflow was defined.

System Response

The action is not carried out.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL772 - Not possible to reject processing of work item & ?

  The SAP error message WL772, which states "Not possible to reject processing of work item &," typically occurs in the context of workflow management within SAP systems. This error indicates that there is an issue with rejecting a work item, which is a task or process that requires action from a user.
  Causes:
  
  Work Item Status: The work item may be in a status that does not allow it to be rejected. For example, if the work item has already been completed or is in a state that does not permit rejection.
  Authorization Issues: The user attempting to reject the work item may not have the necessary authorizations or permissions to perform this action.
  Workflow Configuration: There may be specific configurations or settings in the workflow that prevent the rejection of work items.
  Technical Issues: There could be underlying technical issues, such as database locks or inconsistencies in the workflow instance.
  
  Solutions:
  
  Check Work Item Status: Verify the current status of the work item. If it is already completed or in a state that does not allow rejection, you may need to take a different action (e.g., completing or forwarding the work item).
  Review Authorizations: Ensure that the user has the appropriate authorizations to reject work items. This may involve checking roles and permissions in the SAP system.
  Workflow Configuration Review: Consult with your SAP workflow administrator to review the workflow configuration. There may be settings that need to be adjusted to allow for rejection.
  Technical Troubleshooting: If the issue persists, consider checking for any technical issues, such as database locks or inconsistencies. This may require the assistance of an SAP Basis administrator or technical support team.
  Use Alternative Actions: If rejection is not possible, consider using alternative actions such as forwarding the work item to another user or completing it with comments.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Workflow Documentation: Review the documentation related to SAP Workflow Management for best practices and guidelines on handling work items.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) and SWIA (Workflow Administration) to monitor and manage work items effectively.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.