How To Fix WL770 - No possible recipients found for the work item task

WL770 - Overview

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 770

• Message text: No possible recipients found for the work item task

What causes this issue?

The possible recipients of a work item are all those persons, holders
of positions, jobs or organizational units who are linked to the task
represented by the work item at runtime.
No possible recipients could be determined for the work item involved
here. Either no relationships were defined for the task or a read error
occurred when the database was read.
The task ID is listed in the technical data of the work item.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL770 - No possible recipients found for the work item task ?

  The SAP error message WL770, which states "No possible recipients found for the work item task," typically occurs in the context of SAP Business Workflow. This error indicates that the system could not find any valid recipients for a work item that needs to be processed. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Missing or Incorrect User Assignment: The work item may not have any users assigned to it, or the assigned users may not have the necessary authorizations.
  User Status: The users who are supposed to receive the work item may be inactive or locked in the system.
  Organizational Structure: The organizational structure may not be correctly set up, leading to no valid recipients being found.
  Task Configuration: The task associated with the work item may not be configured correctly, or the recipient determination rules may not be set up properly.
  Role Assignment: The roles required for the task