How To Fix WL720 - Work item "&" cannot be forwarded in status "&"

WL720 - Overview

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 720

• Message text: Work item "&" cannot be forwarded in status "&"

What causes this issue?

The <DS:GLOS.work_item>work item</> has a processing status in which
the selected function cannot be carried out.
The current status is <ZH>&V2&</>.
It is not possible to forward the work item in this status.
It can only be <ZK>forwarded</> in the following processing statuses:
<ZH>Ready</>
<ZH>Reserved</>
<ZH>Executed</>

System Response

The function is not executed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL720 - Work item "&" cannot be forwarded in status "&" ?

  The SAP error message WL720 indicates that a work item cannot be forwarded because it is in a specific status that does not allow for forwarding. This error typically occurs in the context of SAP Business Workflow, where work items represent tasks that need to be completed by users.
  
  Cause:
  The error message WL720 is triggered when you attempt to forward a work item that is in a status that prohibits this action. Common statuses that may lead to this error include:
  
  Completed: The work item has already been processed and cannot be forwarded.
  Cancelled: The work item has been cancelled and is no longer active.
  In Process: The work item is currently being processed by another user.
  
  
  Solution:
  To resolve the WL720 error, you can take the following steps:
  
  
  Check the Status: Review the status of the work item. You can do this by accessing the workflow log or using transaction codes like SWI1 (Work Item Selection)