How To Fix WL719 - No notification agent determined - Forwarding not possible

WL719 - Overview

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 719

• Message text: No notification agent determined - Forwarding not possible

What causes this issue?

An addressee must be specified to use the <LS>forwarding</> function.
However, the user has not selected an addressee.

System Response

The work item is not forwarded.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL719 - No notification agent determined - Forwarding not possible ?

  The SAP error message WL719 "No notification agent determined - Forwarding not possible" typically occurs in the context of SAP Workflow or SAP Business Workflow when the system is unable to determine a suitable notification agent for a workflow task. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  Missing or Incorrect Configuration: The notification agent may not be configured correctly in the workflow settings. This could be due to missing entries in the workflow definition or incorrect settings in the workflow container.
  
  
  User Assignment Issues: The user who is supposed to receive the notification may not be assigned correctly to the workflow task. This can happen if the user is not in the correct role or if the user’s status is inactive.
  
  
  Agent Determination Rules: The rules for agent determination may not be set up properly. If the system cannot find a valid agent based