How To Fix WL721 - Work items of type "&" cannot be forwarded

WL721 - Overview

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 721

• Message text: Work items of type "&" cannot be forwarded

What causes this issue?

The function selected is not possible with all work item types. The
<LS>Forward</> function can only be used with dialog work items (type
W).
However, the work item selected has type <ZH>&V1&</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL721 - Work items of type "&" cannot be forwarded ?

  The SAP error message WL721 indicates that there is an issue with forwarding a work item of a specific type. This error typically occurs in the context of SAP Business Workflow when a user attempts to forward a work item that is not allowed to be forwarded due to its type or status.
  
  Cause:
  
  Work Item Type Restrictions: The work item type may have restrictions that prevent it from being forwarded. Certain work items are designed to be processed by specific users or roles and cannot be reassigned.
  Status of the Work Item: The work item may be in a status that does not allow forwarding. For example, if the work item is already completed or in a state that does not permit further action.
  Authorization Issues: The user attempting to forward the work item may not have the necessary authorizations to perform this action.
  Configuration Settings: The workflow configuration may have been set up