How To Fix WL690 - The associated proxy work item also took on status ERROR

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 690

• Message text: The associated proxy work item also took on status ERROR

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WL690 - The associated proxy work item also took on status ERROR ?

  The SAP error message WL690 indicates that a work item associated with a proxy has encountered an error. This typically occurs in the context of workflow processing in SAP, where a work item is created for a task that needs to be executed, and if there is an issue with the execution of that task, the work item can take on an ERROR status.
  Causes of WL690 Error
  
  Technical Issues: There may be technical problems with the underlying system or network that prevent the proxy from executing correctly.
  Authorization Issues: The user or system executing the work item may not have the necessary authorizations to perform the action.
  Configuration Errors: Incorrect configuration of the workflow or the proxy service can lead to errors during execution.
  Data Issues: Invalid or incomplete data being processed by the proxy can cause it to fail.
  Timeouts: The proxy may be timing out due to long processing times or resource constraints.
  
  Solutions
  
  Check Logs: Review the workflow logs and application logs (transaction SLG1) to identify the specific error that caused the work item to fail. This can provide insights into what went wrong.
  Analyze the Proxy: If the error is related to a specific proxy, check the configuration and ensure that it is set up correctly. Validate the endpoint and ensure that the service is reachable.
  Review Authorizations: Ensure that the user or system executing the work item has the necessary authorizations to perform the action.
  Data Validation: Check the data being processed by the proxy for completeness and correctness. Ensure that all required fields are populated and valid.
  Retry the Work Item: If the issue was transient, you may be able to simply retry the work item. This can often resolve temporary issues.
  Consult Documentation: Refer to SAP documentation or notes related to the specific workflow or proxy service for additional troubleshooting steps or known issues.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information
  
  Transaction Codes: Use transaction codes like SWI1 (Work Item Selection) to monitor and manage work items, and SWI2_FREQ (Work Item Overview) for a broader view.
  Workflow Monitoring: Utilize the workflow monitoring tools available in SAP to track the status of workflows and identify any bottlenecks or errors.
  SAP Notes: Search for relevant SAP Notes that may address specific issues related to the WL690 error or the associated proxy.
  
  By following these steps, you should be able to diagnose and resolve the WL690 error effectively.