How To Fix WL692 - Repetition of feedback to associated proxy work item not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 692

• Message text: Repetition of feedback to associated proxy work item not allowed

What causes this issue?

Repeating the feedback to the associated proxy work item is not
allowed. The following reasons may exist for this:
There is no associated proxy work item (meaning that the current work
item is not part of a distributed workflow).
The proxy work item has already confirmed receipt of the feedback,
rendering further feedback unnecessary.

System Response

The action was aborted and no (further) feedback was dispatched.

How to fix this error?

As the feedback either is not required or has already been processed,
no action is required.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL692 - Repetition of feedback to associated proxy work item not allowed ?

  The SAP error message WL692, which states "Repetition of feedback to associated proxy work item not allowed," typically occurs in the context of workflow management within SAP systems. This error indicates that there is an attempt to provide feedback or a response to a work item that has already been processed or responded to, which is not permitted.
  Cause:
  
  Duplicate Feedback: The most common cause of this error is that the user is trying to provide feedback on a work item that has already been completed or for which feedback has already been submitted.
  Workflow Configuration: There may be specific configurations in the workflow that prevent multiple feedback submissions for the same work item.
  System State: The work item may have transitioned to a state where it no longer accepts feedback due to business logic or workflow rules.
  
  Solution:
  
  Check Work Item Status: Verify the status of the work item in question. If it has already been processed, you will not be able to provide additional feedback.
  Review Workflow Logic: If you are a workflow administrator, review the workflow configuration to ensure that it is set up correctly and that the logic allows for the intended feedback process.
  Use Correct Work Item: If you need to provide feedback, ensure that you are referencing the correct work item that is still open and available for feedback.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling work items and feedback in your version of SAP.
  Contact Support: If the issue persists and you believe it is a system error, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Workflow Management: Understanding how workflows are managed in SAP can help in troubleshooting similar issues. Familiarize yourself with the workflow transaction codes (e.g., SWI1, SWI2_FREQ) to monitor and manage work items.
  User Roles and Permissions: Ensure that the user attempting to provide feedback has the necessary permissions to do so.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  By following these steps, you should be able to identify the cause of the WL692 error and take appropriate action to resolve it.