How To Fix WL691 - Transmission of error to associated proxy work item failed

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 691

• Message text: Transmission of error to associated proxy work item failed

What causes this issue?

The current workflow was started from a remote system. An error
occurred in this workflow. You then wanted to change the status of the
proxy work item in the remote system to "error" as well using the
function "Transmit error to proxy work item". This failed. The causes
are either in the remote system or in the communication (RFC).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try again later. You can also log on to the remote system and try to
find an error there.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL691 - Transmission of error to associated proxy work item failed ?

  The SAP error message WL691, which states "Transmission of error to associated proxy work item failed," typically occurs in the context of workflow processing in SAP. This error indicates that there was an issue when trying to send an error message to a related work item in the workflow. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Workflow Configuration Issues: There may be misconfigurations in the workflow definition or the associated tasks.
  System Performance Issues: If the system is under heavy load, it may fail to process the error transmission in a timely manner.
  Authorization Issues: The user or system may lack the necessary authorizations to perform the error handling or to access the relevant work items.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or issues with the workflow engine itself.
  Missing or Inactive Workflow: The workflow instance may not be active or may have been deleted, leading to failure in error transmission.
  
  Solutions:
  
  Check Workflow Configuration: Review the workflow definition and ensure that all tasks and steps are correctly configured. Make sure that the error handling paths are properly defined.
  Monitor System Performance: Check system performance metrics to see if there are any bottlenecks. If the system is overloaded, consider optimizing performance or scheduling heavy processes during off-peak hours.
  Review Authorizations: Ensure that the user or system has the necessary authorizations to access and manage the workflow and its associated work items.
  Check for Technical Issues: Look into system logs (transaction SLG1) for any related error messages that could provide more context. Investigate any connectivity issues or errors in the workflow engine.
  Reprocess the Workflow: If the workflow instance is stuck, you may need to manually reprocess it or restart the workflow. Use transaction SWIA to manage workflow instances.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  
  Related Information:
  
  
  Transaction Codes: 
  
  SWIA: To monitor and manage workflow instances.
  SWI1: To display workflow instances.
  SLG1: To view application logs for error messages.
  
  
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on workflow management and error handling.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and to share solutions.
  
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation and resolution.