How To Fix WL460 - Workflow or work item no. & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 460

• Message text: Workflow or work item no. & does not exist

What causes this issue?

The workflow manager could not read the header data of a work item, for
example when trying to cancel a work item. The module for reading the
WI header data returned the specified exception &2&.

System Response

The work item was not processed.

How to fix this error?

Check whether the specified work item exists.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL460 - Workflow or work item no. & does not exist ?

  The SAP error message WL460 indicates that a workflow or work item does not exist. This error can occur in various scenarios, typically when trying to access a workflow or work item that has either been deleted, does not exist in the system, or is not correctly referenced.
  Causes of WL460 Error
  
  
  Non-Existent Work Item: The work item ID you are trying to access may not exist in the system. This can happen if the work item was deleted or if it was never created.
  
  
  Incorrect Work Item ID: There may be a typo or incorrect reference in the work item ID you are using.
  
  
  Workflow Termination: The workflow associated with the work item may have been terminated or completed, leading to the work item being removed.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or access the work item.
  
  
  System Issues: There may be issues with the SAP system itself, such as database inconsistencies or problems with the workflow configuration.
  
  
  Solutions to WL460 Error
  
  
  Verify Work Item ID: Double-check the work item ID you are trying to access for any typos or errors.
  
  
  Check Workflow Status: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection with Frequency) to check if the work item exists and its current status.
  
  
  Review Workflow Logs: Use transaction SWI6 to review the workflow logs and see if there are any indications of why the work item is not available.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the workflow and work items. This can be done by checking the user's roles and authorizations.
  
  
  Consult with Basis Team: If the issue persists, consult with your SAP Basis team to check for any system issues or inconsistencies in the database.
  
  
  Recreate the Workflow: If the workflow is critical and cannot be found, you may need to recreate it, ensuring that all necessary steps and configurations are correctly set up.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2, SWI6, and SWU3 (for workflow configuration).
  SAP Notes: Check SAP Notes for any known issues or patches related to workflow errors.
  Documentation: Review SAP documentation on workflows for best practices and troubleshooting tips.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the WL460 error in your SAP system.